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Hourly Manager / Server Lead

Job

IHOP

Vancouver, WA (In Person)

$42,640 Salary, Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 8/6/2026

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Job Description

Overview Join our dynamic team as an Hourly Manager / Server Lead, where you'll play a vital role in delivering exceptional guest experiences while leading and supporting our restaurant staff. This energetic position combines management responsibilities with hands-on service, ensuring smooth operations, high-quality food service, and a welcoming atmosphere. If you thrive in fast-paced environments and are passionate about hospitality, this is your opportunity to shine as a key leader in our vibrant restaurant setting. Responsibilities Supervise daily restaurant operations, ensuring efficient service and adherence to safety standards. Lead and motivate team members, providing training, coaching, and development to foster a high-performing staff. Oversee food preparation and food safety management, maintaining quality standards across all menu items. Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling. Control inventory levels, monitor food production, and assist with food management to minimize waste and maximize profit. Handle customer service issues promptly, ensuring guest satisfaction and resolving complaints professionally. Assist with shift management, including scheduling staff, coordinating tasks, and maintaining smooth workflow during busy hours. Requirements Proven experience in quick service & fast food restaurant environments or casual dining settings with supervisory responsibilities. Strong knowledge of food preparation, cooking techniques, and food safety protocols. Experience with POS systems like Aloha POS or Micros POS; proficiency in cash handling is essential. Demonstrated leadership skills in managing hospitality teams, supervising staff, and conducting training sessions. Background in food industry management including inventory control, food safety management, and profit & loss analysis. Excellent communication skills with the ability to interview candidates and lead team development initiatives. Prior experience in restaurant management or assistant manager roles is highly preferred; hospitality or hotel experience is a plus. Join us to lead with energy and enthusiasm—help create memorable dining experiences while advancing your career in a thriving hospitality environment!
Pay:
$19.00 - $22.00 per hour
Benefits:
Employee discount Flexible schedule Paid training
Experience:
Serving:
1 year (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred)
Work Location:
In person