Bar Supervisor
Job
Troon Golf LLC
Flagstaff, AZ (In Person)
$45,760 Salary, Full-Time
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Job Description
$22.00 per hour Gratuity share is based on total service charge distribution and is subject to change depending on business levels, event volume, and club activity. Ensuring exceptional service standards Assisting with training and team development Maintaining operational efficiency
Guest Interaction:
Provide immediate and warm attention to all guests upon seating, ensuring a positive first impression.Menu Expertise:
Describe daily specials with enthusiasm, answer menu questions, and offer thoughtful suggestions tailored to guests' preferences.Beverage Knowledge:
Demonstrate proficiency in wine, liquor, and beer knowledge to provide expert recommendations and pairings, while confidently describing drink offerings.Order Management:
Take accurate food and beverage orders and ensure timely delivery to guests after preparation.Guest Satisfaction:
Follow up with guests to ensure their experience meets expectations and promptly replenish items as needed.Preparation and Organization:
Participate in pre-shift meetings and menu tastings to stay informed and prepared. Maintain an organized workstation and complete side work duties efficiently.Point of Sale Proficiency:
Accurately handle credit card transactions, member charges, and utilize the Point of Sale (POS) system.Service Standards:
Adhere to established systems and standards for greeting guests, taking, placing, and delivering orders, as well as food delivery and overall service techniques.Tray Service:
Practice proper tray service for all food and beverage deliveries to maintain professionalism and efficiency.Safety Awareness:
Incorporate safe work practices into daily tasks to ensure a secure working environment.Dependability:
Exhibit regular and reliable attendance while maintaining a professional demeanor.Adaptability:
Perform other duties as assigned to support team success and club operations. Mixes and serves alcoholic and non-alcoholic beverages to guests in accordance with established standards and recipes. Maintains high levels of hospitality and professionalism, ensuring each guest feels valued. Assists department leaders in the creation of seasonal cocktails and the development of drink menus. Stock the bar with all necessary supplies, ensuring readiness for service. Maintains inventory control by using products conscientiously and monitoring stock levels. Communicates supply needs to management in a timely manner to prevent shortages. Ensures adherence to state liquor laws and Pine Canyon's standard operating procedures. Incorporates safe work practices into all tasks to maintain a safe environment. Oversee day-to-day operations of the Clubhouse bar, ensuring quality, speed, and consistency of service.- Act as a point of contact and mentor for bar staff, supporting training and upholding service expectations.
- Communicate clearly with servers and leadership to maintain a cohesive front-of-house experience.
- Ensure accurate execution of beverage recipes, garnish presentation, and service techniques. Collaborate with the F&B leadership team to develop seasonal cocktail menus and featured beverage programs.
- Stay informed on beverage trends and contribute creative, brand-aligned ideas.
- Conduct recipe testing and costing in coordination with management. Maintain bar inventory levels through regular monitoring and organization.
- Communicate order needs, stock shortages, and product usage trends with the F&B Manager and Ensure compliance with all liquor laws and Pine Canyon's alcohol service policies.
- Promote and model safe work practices at all times.
- Oversee bar cleanliness, sanitation, and organization before, during, and after service. Perform routine checks to ensure bar accuracy and consistency in Clubhouse drink orders.
- Communicate with leadership regarding service improvements, bar flow efficiency, and member preferences.
- Assist with setup and execution of bar service for private events, tournaments, and seasonal programming.
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