Restaurant Shift Leader

Restaurant Shift Leader Prelude Restaurant at Green Music Center Mountain View, CA Job Details Full-time $24.60 - $29.62 an hour 13 hours ago Qualifications Asian cuisine Food safety management Quality assurance within food and beverage industry Operations management Quick service & fast food restaurant Fine dining experience Safety regulations Staff scheduling Safety standards in production Restaurant management Processing cash transactions Production inventory management Managing hospitality teams Mid-level Improving operational efficiency Casual dining experience Supervising experience Kitchen cost control Kitchen staff training Interviewing Materials management in food and beverage Food ordering POS systems Food safety Leadership Team motivation (leadership skill) Communication skills Staffing management Operational budget management Overseeing training Organizational budget management Customer complaint resolution Staff development Hospitality management Full Job Description Job Summary We are seeking a dynamic and experienced Shift Leader to oversee daily operations in a fast-paced food service environment. The ideal candidate will demonstrate strong leadership skills, excellent customer service, and a solid understanding of food preparation, safety standards, and restaurant management. This role involves supervising staff, ensuring quality service, and maintaining operational efficiency during assigned shifts in a casual dining or quick-service setting. Responsibilities Lead and motivate team members to deliver exceptional customer service and uphold company standards. Oversee food preparation processes, ensuring adherence to food safety and quality protocols. Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and inventory control. Supervise daily restaurant operations including staffing, scheduling, and shift management. Train new staff members on food handling, customer service, and operational procedures. Monitor inventory levels, assist with ordering supplies, and control food costs to meet budget goals. Ensure compliance with health and safety regulations across the kitchen and dining areas. Handle customer inquiries or complaints professionally to maintain high satisfaction levels. Assist in managing restaurant budgets, including labor costs and food expenses. Support catering, banquet events, or bar services as needed within the restaurant environment. Skills Proven experience in food preparation, kitchen management, or restaurant supervision. Strong leadership skills with experience in staff training, team management, and development. Proficiency with POS systems such as Aloha POS and Micros POS; cash handling expertise. Excellent customer service skills with the ability to resolve issues efficiently. Knowledge of food safety standards and proper food handling procedures. Ability to manage multiple priorities in a fast-paced setting while maintaining attention to detail. Experience with inventory control, budgeting, and food production processes. Familiarity with casual dining or quick-service restaurant operations; fine dining or hotel experience is a plus. Strong communication skills coupled with the ability to interview candidates and support staff training initiatives. Leadership qualities including problem-solving skills, adaptability, and a proactive approach to management challenges. This position offers an opportunity for growth within the hospitality industry for candidates passionate about culinary excellence and team leadership in a vibrant restaurant environment. Experience in Asian cuisine restaurant service, with strong familiarity in Asian flavors and dishes. Proven experience in Asian-inspired restaurant service, with a strong understanding of Asian cuisine and flavor profiles. Experienced in Asian dining operations, with refined knowledge of diverse Asian flavors and culinary traditions.

Pay:

$24.60 - $29.62 per hour

Work Location:

In person