Shift Leader @ Tong Sui Redwood City

Shift Leader @ Tong Sui Redwood City Tong Sui - 5.0 Redwood City, CA Job Details Part-time | Full-time From $23 an hour 19 hours ago Benefits Health insurance 401(k) Paid time off Employee discount Opportunities for advancement Flexible schedule Qualifications Teamwork Guest relations Shift management High school diploma or GED Front desk Full Job Description Tong Sui is one of the most popular dessert and drinks shops in the Bay Area. We are best known for fresh coconut desserts and organic fresh fruit drinks.

REAL, ORGANIC, SEASONAL

Tongsui crafts premium coconut desserts and fresh fruit drinks made fresh in store daily. We source our premium organic ingredients straight from local farm, and we don't add any artificial flavor. We're now looking for dedicated individuals to be a part of our team. Tong Sui is now hiring Shift Leader positions in Redwood City location The Shift Leader plays a vital role in Tong Sui's success by aiding in the day-to-day operations of the store. Responsibilities include overseeing Tong Sui Milpitas' operations in the absence of the General Manager and/or Assistant Manager while upholding the highest standards of food quality, service, cleanliness, safety, and sanitation. Additionally, the Shift Leader handles team member, central kitchen, and guest issues directly, escalating them to the General Manager/Assistant Manager as needed. Responsibilities The ability to provide supervision during assigned shifts. Provides team members, and guests with a positive experience and atmosphere. Manages both Front Desk, Prep, and Barista shift responsibilities to help manage daily labor controls and costs as assigned by management. Monitors speed of service to ensure a positive guest experience. Assists with guest comments and complaints. Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained. Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed. Helps encourage adherence to uniform policy and standards. Opens and closes the restaurant in the absence of upper management. All other duties as assigned by management. Requirements Shift lead experience or equivalent (more than one year) is required. Great attitude and willingness to learn while working in a fast-paced, team-oriented environment. Must have a High school diploma or equivalent. Ability to operate a computer and/or Cash register. Must provide a valid social security number/legal documentation to work in the United States & successfully pass a background screening to be considered for hire.

Job Types:

Full-time, Part-time Expected hours: No less than 30 hours per week Pay Rate $23-$25/hr The final pay rate will be determined based on the results of the training assessment. Benefits Health Insurance (Full-Time) 401(k) (Full-Time) Sick Leave (Full-Time/Part-Time) PTO (Full-Time) Employee discount Flexible schedule Opportunities for

Career Advancement Job Types:

Full-time, Part-time Pay:

From $23.00 per hour

Benefits:

401(k) Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person