Shift Leader

Shift Leader Duck Donuts | Walnut Creek - 3.4 Walnut Creek, CA Job Details Part-time | Full-time $21 an hour 1 day ago Benefits Paid training Employee discount Opportunities for advancement Flexible schedule Qualifications Food safety management Guest relations Operations management Inventory management Shift management Managing hospitality teams Sanitation procedures Cash register Store opening/closing procedures Food preparation Training & development Clean workspace maintenance Training Crew management Escalation handling Leadership Delegation Team motivation (leadership skill) Communication skills Entry level Food service management Full Job Description Love donuts and leading a team? As a Shift Leader at Duck Donuts, you'll play a key role in delivering an exceptional guest experience while keeping the shop running smoothly during your shift. You'll guide team members, oversee operations, and ensure every donut is served warm, fresh, and made with care. If you're a natural leader with great communication skills and a passion for creating smiles, this role is your chance to grow your leadership career in a fun, rewarding environment. Benefits Competitive hourly pay with leadership responsibilities Flexible schedules and work-life balance Career advancement opportunities into management Employee discounts on donuts, coffee, and merchandise Paid training and leadership development Responsibilities Supervise and support team members during assigned shifts Assign tasks and monitor performance to ensure smooth operations Provide hands-on training and coaching for Donut Making and Cashier Tasks Maintain a clean, safe, and welcoming store environment Ensure compliance with food safety, sanitation, and brand standards Assist with inventory management, store opening and closing, and product prep as needed Deliver excellent guest service, resolve issues, and handle escalations Job Requirements Previous experience in food service, retail, or leadership preferred Strong communication and problem-solving skills Ability to lead a team with a positive, motivating approach Must be at least 18 years old Reliable, dependable, and committed to teamwork Ability to work mornings, evenings, weekends, and holidays as needed

REQUIREMENTS

Duck Donuts https://www.duckdonuts.com/about-us