Shift Supervisor

Responsibilities:

Team Leadership:

Foster a respectful and collaborative team environment by effectively communicating shift priorities, goals, and results. Support the training and development of crew members, providing coaching and feedback as needed.

Operational Excellence:

Ensure adherence to KFC's operational standards, including food safety and quality. Manage food preparation and cleaning processes with speed and accuracy.

Guest Experience:

Deliver exceptional customer service by ensuring friendly interactions, maintaining cleanliness, and serving hot and fresh meals.

Decision-Making & Problem-Solving:

Quickly assess and resolve operational challenges that arise during the shift, ensuring smooth restaurant operations.

Inventory & Cash Management:

Monitor product levels and minimize waste while ensuring accurate cash handling procedures.

Safety & Compliance:

Enforce safety and sanitation guidelines, ensuring compliance with local regulations and KFC's standards.

Performance Tracking:

Monitor team performance, identifying areas for improvement and recognizing achievements.

Qualifications:

Previous experience in a supervisory or leadership role within the food service industry. Strong communication and interpersonal skills. Ability to manage multiple tasks in a fast-paced environment. Commitment to upholding KFC's standards and values.