Supervisor, Food and Beverage

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Under the direction of the Food and Beverage Department Manager, the incumbent will assist with daily functions and implement all established procedures for the restaurant.

ESSENTIAL JOB FUNCTIONS

May include but are not limited to: Ensure that all staff is fully trained in Tips, Sips, and Food Handling (as well as properly certified). Assist in the evaluation of restaurant personnel. Enforces food and beverage policies and procedures. Ensures sanitation compliance throughout the restaurant . Promotes positive customer relations. Handles customer complaints. Ensures and enforces portion control. Conducts self in a professional manner at all times. Additional duties may be assigned.

QUALIFICATIONS

High School Diploma/GED required Associate's degree preferred with one (1) to three (3) years of supervisory experience required or a combination of education and/or work experience. Casino food and beverage experience is helpful. Must be able to interface effectively with other management staff to deliver a positive guest service experience. Must have proven ability to lead, manage, and develop staff. Must have excellent written and verbal communication skills. Must be flexible and adaptable to change. Must be able to work a varied work schedule to include nights, weekends, and holidays. Knowledge of Infogenesis POS system preferred. Strong understanding of cost of sales for both beverage and food as well as labor costs and inventory control preferred.

WORK ENVIRONMENT

May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy.

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!