Team Leader

Team Leader Pinellas Park, FL Job Details Part-time | Full-time 7 hours ago Qualifications Managing hospitality teams Team management Delegation Full Job Description The Chick-fil-A Team Leader is responsible for overseeing daily operations, ensuring that every guest receives exceptional service, and supporting the team by creating a positive, efficient, and professional environment. This role requires strong leadership skills and a commitment to Chick-fil-A's mission of delivering quality food and service. The Team Leader will act as a role model for team members, upholding high standards of professionalism, and encouraging growth and development within the team.

Responsibilities:

Lead by

Example:

Act as a role model by demonstrating professionalism, integrity, and a commitment to Chick-fil-A values.

Team Supervision:

Oversee team members during shifts, providing guidance, support, and ensuring adherence to company policies and procedures.

Customer Service Excellence:

Ensure each guest is met with Chick-fil-A's signature hospitality by delivering outstanding service and addressing customer concerns promptly.

Shift Organization:

Schedule breaks, assign tasks, and manage shift transitions smoothly, ensuring adequate coverage and operational flow.

Training and Development:

Mentor and coach team members to develop their skills, foster teamwork, and create a positive work environment.

Quality Control:

Monitor product quality, presentation, and portion control to maintain consistency and exceed guest expectations.

Safety and Compliance:

Ensure that all health, safety, and sanitation standards are upheld to create a safe work environment.

Problem Solving:

Quickly and effectively address any issues that arise during the shift, from guest complaints to operational challenges. Applicants will be interviewed for positions at Chick-fil-A Park Place (7020 US Hwy 19 N.).

REQUIREMENTS

Previous restaurant experience, preferably previous Chick-fil-A work experience Ability to maintain a professional demeanor under pressure Excellent problem-solving skills Ability to maintain and lead a team in a fast-paced work environment Strong communication skills Excellent interpersonal skills Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.