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Shift Lead
Job
D.P. Dough
Tallahassee, FL (In Person)
$34,320 Salary, Full-Time
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Job Description
Shift Lead D.P. Dough - 3.5 Tallahassee, FL Job Details Full-time $15 - $18 an hour 10 hours ago Benefits Paid training Employee discount Flexible schedule Qualifications Food safety management Quality assurance within food and beverage industry Team leadership Processing cash transactions Shift management Complaint handling Crew management POS systems Delegation Customer complaint resolution Full Job Description Job Summary The Shift Lead supports daily restaurant operations by supervising team members, delivering excellent customer service, and ensuring food quality and safety standards are met. This role acts as a key leader on duty, helping manage shifts efficiently while creating a positive, fast-paced work environment. Key Responsibilities Lead and supervise crew members during assigned shifts Ensure excellent customer service and handle guest concerns professionally Open and/or close the restaurant following company procedures Assign tasks, monitor performance, and provide on-the-spot coaching Ensure food quality, cleanliness, and safety standards are consistently met Handle cash registers, cash drops, and basic shift paperwork Assist with training new employees Maintain a positive, respectful, and team-oriented atmosphere Communicate effectively with management regarding shift performance or issues