Crumbl Cookies - Closing Shift Lead

Crumbl Cookies

• Closing Shift Lead Crumbl
• East Peoria East Peoria, IL Job Details Part-time $16
• $17 an hour 9 hours ago Benefits Employee discount Opportunities for advancement Qualifications Food and beverage product quality management Food safety management Guest relations Baking Shift management Mid-level Sanitation procedures Store opening/closing procedures Packaging Staff training Packaging (food) Training & development Crew management Leadership Communication skills Food service management Customer complaint resolution Full Job Description About the Role Crumbl is looking for an energetic, reliable, cookie‑loving Shift Lead to help guide our crew and keep the bakery running smoothly.

If you thrive in a fast-paced environment, enjoy leading a team, and love creating memorable guest experiences, this role is for you. What You'll Do Lead and support the crew during assigned shifts to ensure smooth operations Maintain Crumbl's high standards for quality, cleanliness, and customer service Assist with training new team members and reinforcing best practices Oversee baking, decorating, packaging, and floor operations Manage shift checklists, inventory needs, and product freshness Handle guest concerns with professionalism and positivity Ensure food safety and sanitation guidelines are followed Close the store per shift assignment Support the Store Manager with daily operational tasks What We're Looking For Previous experience in food service, retail, or leadership preferred Strong communication and teamwork skills Ability to stay calm and organized under pressure A positive attitude and a passion for great customer experiences Reliable, punctual, and committed to maintaining Crumbl's brand standards Ability to lift up to 50 lbs and stand for extended periods Flexible availability, including evenings and weekends Why You'll Love Working at Crumbl Fun, upbeat work environment Sundays always off Free cookies Opportunities for growth and advancement Employee discounts on the best cookies around Supportive team culture Competitive pay and potential bonuses