Supervisor, Stewarding

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY

The incumbent in this position is responsible for maintaining a sanitary environment for food and beverage preparation and storage as well as providing clean service ware and utensils for the entire food and beverage operation.

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service. Hires, trains, motivates, evaluates, and manages food and beverage staff to ensure that team members receive adequate guidance and resources to accomplish established department objectives. Develops, implements, and monitors department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of department. Directs the maintenance of cleanliness of the back of the house areas, which include main kitchen, storage areas, dumpster, loading dock, TDR, and washing areas. Manage general cleaning schedule so that the food service areas meet or exceed the health inspection requirements. Assists in the maintenance of the inventory and coordination of the distribution of all big four items: china, glassware, linens, and silver which also includes visual inspection to ensure cleanliness and safe transportation. Controls equipment storage areas and the issuance of equipment for the Food & Beverage Department. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Responsible for cleaning and sanitizing work and public spaces. Other duties as assigned.

NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS

(Related education and experience may be interchangeable on a year for year basis) High school diploma or equivalent. A minimum of three (3) years' experience as a Steward. Prior supervisory experience preferred.

ADDITIONAL REQUIREMENTS

(Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards. Must successfully pass background check. Must maintain strict confidentiality relative to financial data and casino policies. Must be at least twenty-one (21) years of age. Prior experience opening new properties/outlets strongly preferred. Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF

Pertinent federal, state, and local laws, codes, and regulations. Dish machine operation and assembly. Prior janitorial cleaning experience. Familiar with handling of cleaning chemicals and compounds and preferred deep cleaning methods. Kitchen work and equipment usage; familiar with cleaning of all types of kitchen equipment. Understanding of labor budgets and financial statements. All operations of the Stewards' Department. Demonstrated organizational skills, budgeting experience and full understanding of financials.

ABILITY TO

Communicate clearly and concisely, both orally and in writing. Be flexible to work varying shifts and time schedules as needed. Deliver programs which create a service level of excellence for internal and external guests. Tie training to the organization's strategic goals. Ability to communicate effectively with all levels of employees and outside contacts. Review and comprehend all necessary documentation. Inspect and maintain all areas for which are responsible. Stock and retrieve supplies as needed. The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Pay Range:

Pay Range:

$39,000 - $52,000 Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!