Comp Services Supervisor

Job Summary We are seeking a dynamic and dedicated Comp Services Supervisor to oversee the daily operations of the food and beverage services, ensuring high-quality service, managing staff, and maintaining customer satisfaction. Responsibilities Responsible for department training ensuring that all team members are knowledgeable of the in service standards and food safety regulations. Creates and posts department employee schedules, accepts or declines time off requests, and approves department employee hours at the end of each week. Oversees the daily operations of the department - including breakfast service and a once-a-week evening social provided for the guests. Ensures excellent customer service by engaging with guests, listening to suggestions and/or needs, and providing solutions for problems as they arise. Conducts continuous inventory of the kitchen items to satisfy daily needs. Codes out all expired and damaged goods for kitchen and Suite Shop. Administers monthly inventory practices on kitchen and Suite Shop items to be reported to the General Manager and Director of Operations. Responsible for ordering breakfast food and beverages, as well as food and beverage for the once-a-week evening guest social. Creates daily breakfast and once-a-week evening guest social menus making sure to meet standards and guidelines. Manages the budget for the food and beverage department, forecasting future needs. Ensures that all food safety standards and requirements are met, including assigning and tracking all food and beverage courses for required employees. Responsible for invoicing customers and clients for all hotel needs. Tracks all credit card authorizations and other pertinent information required. Maintains the kiosk operations at the Suite Shop - coding items, tracking employee training on the system, and troubleshooting. Resolves issues that relate to taxes and any other discrepancies that could be attached to guest invoices. Manages and tracks all gift certificates used by guests - sending appropriate reports and information to the General Manager. Supervisor experience and general accounting understanding preferred. To view full details and how to apply, please login or create a Job Seeker account