Shift Supervisor and Cage

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY DUTIES AND RESPONSIBILITIES

Safeguard company assets. Monitor, supervise, and observe operations of Cage. Schedules personnel on an assigned shift to best serve the customer. Knowledge of and adherence to Horseshoe Casino internal controls, policies, and procedures. Performs the functions and duties of Cage Cashier & Caesars Reward Representative, Cashier Main Banker or NRT Drop Cashier when business needs dictate. Review and investigate overages and shortages that occur. Oversee for the accurate completion of all shift work (ex. Fills, Credits, Jackpots, Marker Issuances, Marker Redemptions, Even Exchanges, etc.). Authority to create cashier generated tickets. Implements and ensures compliance with company policies, procedures, and gaming regulatory requirements. Assist the Assistant Cage Manager in preparation of reports and other administrative responsibilities as assigned. Schedules personnel on an assigned shift. Responsible for the accurate completion of all shift work. Promotes teamwork among employees and resolves grievances. Handles guest related problems. May be required to act in the capacity of personnel who operate in positions subordinate to this position in times of staffing emergencies or shortfalls. May not operate in multiple capacities where it would cause a conflict of functions regarding the System of Accounting and Internal Controls. Promote outstanding guest relations. Perform all other duties as assigned. Maintains Self-Service Centers. May act as Managerial Representative on Premises. Redeems Sportsbook tickets/vouchers in sports wagering system. Maintains a summary to ensure tickets/vouchers are safeguarded and balanced to a dedicated program run by the Sportsbook.

AUTHORITY AND SUPERVISORY CAPACITY

Reports directly to the Cage Shift Manager. Complete authority and supervision over the Cashier Main Banker, Cage Cashier & Caesars Rewards Representative, NRT Drop Cashier, and Cage Line Facilitator (N.E.).

SIGNATORY ABILITY

Fill and Credit Slips Markers and Front Money/Safekeeping Key access according to Key List Section XII.b Jackpots Cashier Generated Tickets Check cashing authorization limit not to exceed that stated in the current Credit and Check Cashing Policy Winnings Checks Inventory, accountability, and window count sheets All Cage paperwork Coupons Paid In/Outs in accordance with the current procedures. MTLs Cash Transfer Form SSC Count Buy Form Variance Slips Access logs. Paid Outs, with a limit not to exceed that stated within the current paid Out Policy. Credit granting authority - see Credit Authorizers in section XIII.C. Sportsbook Exchange Form

ACCESS TO SENSITIVE ASSETS AND AREAS

Self-Service Centers Cage Count (Escorted by a person authorized to be in restricted area) Surveillance (documented operational reason only)

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.