Operations Supervisor (night shift)

Operations Supervisor (night shift) Req #12352 Everett, MA 02149, USA Job Description Posted Saturday, March 28, 2026 at 12:00 AM Hallcon is a leading mobility and infrastructure servicespany providing turnkey transportation solutions to clients across industries— including technology firms, manufacturers, railroads, universities, hospitals, airports, business parks, and public transit agencies. Our services spanmuter and campus shuttles, on-demand and microtransit operations, integratedmand centers, electric vehicle (EV) infrastructure, maintenance, analytics, and rider experience optimization. We are currently seeking an experienced Operations Supervisor to support our expandingmuter and shuttle services across the Boston region.

Schedule Details:

Wednesday through Sunday

• 6pm•2:30am, Monday & Tuesday•off days The Role The Swing Shift Operations Supervisor will oversee the day-to-day operations ofmuter and shuttle programs, ensuring safe, reliable, and efficient transportation services that exceed client expectations.

This position requires strong leadership, problem-solving, andmunication skills, as well as familiarity with the transportation landscape and regulatory environment in the greater Boston area. The ideal candidate will bring at least 3 years of operations or transportation management experience, with a focus on team leadership, safetypliance, and service performance. Key Responsibilities Supervise daily driver activities and performance to ensure adnce topany policies, schedules, and client service standards. Serve as the primary on-site liaison between drivers, dispatchers, and client representatives. Monitor route performance, address service interruptions, and take corrective action to maintain on-time reliability andpliance with service level agreements (SLAs). Conduct driver audits, including pre-trip inspections, safety checks, and documentation reviews. Respond promptly and professionally to client and rider inquiries, ensuring a positive customer experience. Prepare operational reports, safety summaries, and performance updates for management review. Support workforce planning, training, and onboarding of new drivers and support staff. Collaborate with maintenance and dispatch teams to ensure vehicle readiness and service continuity. Promote a culture of safety, accountability, and continuous improvement across all operations. Qualifications & Experience Minimum 3 years of experience in transportation operations, fleet management, or dispatch supervision. Strong knowledge of the Boston, MA transportation region, includingmuter and campus shuttle operations. Familiarity with FMCSA and DOT regulations and local transportationpliance standards. Experience working with fleet management systems, dispatching software, and route monitoring technology preferred. Strongmunication and interpersonal skills with the ability to engage effectively with clients, employees, and riders. Proficiency in Microsoft Office Suite and standard reporting tools. Ability to work flexible hours, including weekends and holidays, as required. CDL Class B with Airbrake endorsement highly desirable. Must be at least 21 years of age and authorized to work in the United States. Why Join Hallcon Opportunity to support innovative transportation programs for high-profile clients in the Boston region. Collaborative, energetic, and growth-oriented work environment. Competitivepensation with medical, dental, vision, 401(k), and paid time off benefits. Career development and advancement opportunities within a growinganization.

Location:

Everett, MA Schedule:

Full-time, flexible hours required (weekend and evening coverage) Job Details Pay Type Salary Hiring Min Rate 70,000 USD Hiring Max Rate 75,000 USD Scan this QR code and ! Download ©2009-2026 Dayforce HCM, Inc. All Rights Reserved. Privacy Policy Cookie Preferences