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Restaurant Shift Leader
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Castle Cantina LLC
Leicester, MA (In Person)
Full-Time
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Job Description
Restaurant Shift Leader Castle Cantina LLC Leicester, MA Job Details Full-time 13 hours ago Benefits Paid training Qualifications Teamwork Sales transaction processing Quick service & fast food restaurant experience Cash register operations Payment processing in food service POS systems Full Job Description Job Overview We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic hospitality team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring exceptional customer service, smooth food production, and efficient team management. Your leadership will inspire staff, uphold food safety standards, and drive overall restaurant success. This position offers an exciting opportunity to develop your management skills while working in a fast-paced, customer-focused environment. The ideal candidate is passionate about food service, possesses strong leadership abilities, and thrives under pressure. Duties Lead and supervise restaurant staff during shifts, including training new team members and providing ongoing coaching to ensure high performance Oversee food preparation and cooking processes to maintain quality standards and consistency in every dish served Manage POS (Point of Sale) systems such as Silverware POS for accurate order processing and cash handling Monitor inventory levels, control food costs, and assist with ordering supplies to ensure smooth operations Enforce food safety protocols, sanitation standards, and proper food handling procedures to comply with health regulations Handle customer inquiries, resolve complaints promptly, and ensure a positive dining experience for all guests Assist with scheduling, shift management, and coordinating team efforts to maximize productivity and efficiency Qualifications Proven experience in quick service or fast food restaurant environments with a strong background in food preparation, cooking, and customer service Demonstrated supervisory or team management experience within the food industry or hospitality sector Familiarity with POS systems such as Silverware system; cash handling experience required Knowledge of food safety management practices and food industry regulations Ability to lead a team effectively, motivate staff, and foster a collaborative work environment Experience in inventory control, budgeting, profit & loss analysis, and food management preferred Excellent communication skills with a passion for hospitality management and delivering outstanding guest experiences Join us as a Restaurant Shift Leader where your leadership fuels our success! Bring your culinary expertise, management skills, and enthusiasm for hospitality to create memorable dining moments every day. We value energetic individuals ready to make a difference in a vibrant team environment!