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Towson - Shift Leader
Job
sweetgreen
Towson, MD (In Person)
Full-Time
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Job Description
Towson - Shift Leader
A Healthier Future Starts With You!
Every great shift runs on strong leadership. As a Sweetgreen Shift Leader, you help guide the team, support daily restaurant operations, and bring our mission to life — building healthier communities by connecting people to real food.
You lead with confidence, energy, and accountability — helping team members succeed, delivering first-in-class hospitality, and keeping the operation running smoothly during every shift.
Join our movement to rewrite the future of fast food and grow your own future too! Top performing Shift Leaders have a clear path to General Manager within 2 years.
What You'll Actually Do
Every great shift runs on strong leadership. As a Sweetgreen Shift Leader, you help guide the team, support daily restaurant operations, and bring our mission to life — building healthier communities by connecting people to real food.
You lead with confidence, energy, and accountability — helping team members succeed, delivering first-in-class hospitality, and keeping the operation running smoothly during every shift.
Join our movement to rewrite the future of fast food and grow your own future too! Top performing Shift Leaders have a clear path to General Manager within 2 years.
What You'll Actually Do
- Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
- Keep service running smoothly by managing pace, priorities, and execution across the floor
- Jump in on any station as needed, modeling strong performance and teamwork in real time
- Coach and support team members to elevate service, food quality, and operational standards
- Uphold food safety, accuracy, cleanliness, and organization throughout every shift
- Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume momentsThe Role is a Great Fit If You
- Have leadership or supervisory experience in restaurants, retail, or hospitality
- Care deeply about hospitality, food quality, and operational excellence
- Enjoy motivating others and building a positive team culture
- Stay organized, level-headed, and solutions-focused under pressure
- Want to grow into restaurant management and long-term leadership roles
- Take pride in being accountable, dependable, and detail-orientedThe Perks
- Tips
- (subject to location and role)
- Competitive wages
- This role is a key step toward Shift leader and Manager opportunities
- Medical, dental, and vision options for part-time and full-time team members
- Paid vacation, wellness time, and parental leave
- Free meal every shift
- 401(k)
- Team Member Merch Shop - earn and buy custom Sweetgreen gear
- Depending on eligibility Minimum Requirements
- Meet all physical requirements for all roles within the Shift Leader career path, including the Kitchen Lead and Team Member roles
- 1+ year of experience in a Shift Leader or Supervisor role
- Experience in fast-paced environments - restaurant, retail, or hospitality
- Ability to coordinate multiple tasks while maintaining operational standards
- Ability to speak, read, write, and understand the primary language(s) of the work location
- Must be able to work at least 30 hours per week
- Must be 18 years of age or older
- Must be authorized to work in the United States Who We Are Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food.