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Shift Leader
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Crumbl- Detroit
Novi, MI (In Person)
$32,240 Salary, Full-Time
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Job Description
Shift Leader Crumbl- Detroit Novi, MI Job Details Part-time | Full-time $15 - $16 an hour 3 days ago Benefits Health insurance Dental insurance Vision insurance Employee discount Qualifications Customer communication Quick service & fast food restaurant Team development Driver's License Store management Problem-solving Retail management Management experience within retail industry Full Job Description Job Summary Are you self-motivated and looking for more than just a paycheck? If that's you keep reading. It's more than a bakery. It's more than retail. At Crumbl, we are cultivating an experience with customers that builds and uplifts our community, while helping you develop your business-oriented managerial mindset. Crumbl offers desserts in a way that can't be found anywhere else. With a weekly rotating menu, open-concept kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing dessert franchise in the country? We are seeking talented Shift Leads who want to grow with us! As a Shift Leader, you will oversee daily operations during designated shifts, supervise employees, and ensure our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, delegating tasks, handling cash, training and developing the crew, and reporting issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should consistently ensure smooth and efficient workflows. Responsibilities Supervise daily operations and ensure compliance with company policies and procedures. Manage inventory and labor to ensure profitability. Oversee food preparation and ensure that all products meet quality standards. Coordinate catering/delivery services as needed. Train, mentor, and motivate team members to achieve their best performance. Handle shift management tasks including shift schedules, delegating and assigning duties, and monitoring staff performance. Address customer inquiries and resolve any issues that arise during the shift. Maintain cleanliness and organization of the kitchen and service areas. Cash management. Skills 1+ year QSR or Retail Management Experience Required. Able to manage a team of 3-10 people effectively. Ability to manage multiple tasks efficiently in a fast-paced environment. Excellent communication skills for effective interaction with team members and customers. A passion for food service and commitment to delivering high-quality customer experiences. Ability to lift/carry up to 50 lbs. Able to stand for extended periods. Valid driver's license Join our team as a Shift Leader where you can showcase your leadership abilities while contributing to an engaging work environment!