Team Lead

At Tropical Smoothie Cafe of Gaylord, we are looking for authentic, motivated and hard-working individuals. If you dedicate yourself to this job and deliver great customer service, you will earn a high-paying career. We are looking for passionate people, who can deliver remarkable service. We know our employees are the most important ingredient in Tropical Smoothie Café's success. That's why we recruit the best and provide training, support and recognition. We appreciate our employees because we know they're the reason our guests return often. We believe in creating relationships with our staff, as we believe it is the building block for a thriving business. As a Shift Manager, you will be responsible for taking orders, providing excellent customer service, making food and smoothies, prepping food with accurate measuring and weighing, stocking, and clean-up. You will also have the opportunity to train new team members and delegate and run scheduled shifts. Being a Tropical Smoothie Café Team Leader involves all aspects of the following: Our priority is customer service! Team leads must be friendly and professional towards customers and each other at all times. Team leads must be People Friendly! Food Preparation. Team leads will be trained to prepare food for use in the front of the house stations. Team leads will be trained to complete orders (food and smoothies) according to our recipes or as customers request. All orders are made fresh. Team leads will be trained to take accurate orders from our guests and handle money transactions as well as some banking. Team leads will be trained to restock supplies and keep the flow of service running efficiently.

CLEAN CLEAN CLEAN.

Team leads will be trained on how to keep the café in tip top shape at all times! Team leads will be trained and eventually able to train team members on the essential duties of the job. Team leads should be able to delegate their time accordingly and the time of the team members working under them to keep the shift productive and efficient. Friendly People Person! Team leads will not be trained how to be a friendly people person. You must already have that quality. Being a Tropical Smoothie Cafe Shift Leader requires: Reliable transportation to and from work. At least 1 year of experience in a supervisor or management position. Ability to lead and direct a team. Ability to provide unparalleled hospitality to our customers. Ability to multitask in a fast-paced environment.