Shift Leader

Shift Leader Qdoba - 3.3 Eden Prairie, MN Job Details Part-time | Full-time $17 - $20 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Opportunities for advancement Qualifications Food and beverage product quality management Kitchen health and safety standards Food service customer order management Operations management Food service health code compliance Team supervision Sales Quick service & fast food restaurant Food service cleaning Operational management Basic math Greeting customers Client inquiry handling Labor cost analysis Cooking Shift management Performance feedback (performance evaluation method) Food service inventory management Cash register operations Food safety sanitizing procedures Staff policy implementation Team training Handling customer service requests Meeting or exceeding sales goals Fast food restaurant experience Training & development Guest rapport building Restaurant cost management Managing food service teams Team motivation (leadership skill) Full Job Description Why Work for Qdoba At Qdoba we make a difference in people's lives by serving our Teams and Guests. As a member of the Franchise team, you will assist the General Manager and Assistant Manager by managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Team Lead will support the restaurant and General Manager and Assistant Manager to ensure we are 1st Choice for our Guests and Employees.

HOW YOU MAKE A DIFFERENCE EVERYDAY

Interact and engage with guests and employees making them feel welcome and appreciated Create guests' orders as requested and ensures accuracy of each order Holds employees accountable for delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements Receives food orders - cleans, rotates, and organizing items in walk-in coolers Helps manage inventory control Maintains brand image by ensuring restaurant cleanliness and excellent service Ensuring policy and procedures are being followed on shifts Identifying and responding to complaints and policy and procedures violations Helping ensure the restaurant is a safe, clean, and fun environment for our employees and Guests!

JOB RESPONSIBILITIES

Lead and motivate a team of employees. Capable of performing all duties of a cook, a line server, a cashier Ensure that all tasks are completed in a timely manner. Provide guidance and support to team members. Monitor employee performance and provide feedback as needed. Enforce company policies and procedures. Handle customer complaints and inquiries in a professional manner. Train new employees on proper procedures. May be required to lift up to 50 lbs. Monitor costs of goods and labor. Maintain operational and sanitation standards. Must be able to walk and stand during entire shift. Must have reliable transportation to and from work.

Job Types:

Full-time, Part-time Pay:

$17.00 - $20.00 per hour

YOU'VE GOT THIS?

1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Ability to work flexible schedule and extended hours High energy to keep up with our fast-paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

WHAT'S IN IT FOR YOU?

Operations Excellence:

Our team expects and delivers nothing but the best

Training & Development:

We bring out the best by ensuring everyone gets well trained

Personal & Career Growth:

You can do more, get more, and be more at

Qdoba Benefits:

We offer Comprehensive benefits such as Medical, Dental, Vision Plans as well as a company 401(K) Retirement Plan and opportunities for advancement