Team Leader

Team Leader O'Fallon, MO Job Details 19 hours ago Qualifications Food and beverage product quality management Microsoft Word Customer communication Microsoft Excel Microsoft Outlook Food safety management Guest relations Inventory management Staff scheduling Processing cash transactions Employee retention Managing hospitality teams Mid-level Sanitation procedures Team development Invoice payment processing Decision making Receiving shipments Materials management in food and beverage Food ordering Crew management Team motivation (leadership skill) Staffing management Payroll processing Overseeing training Food service management Customer complaint resolution

Full Job Description Description:

Position Summary Under general supervision, the Team Leader assists the General Manager in all operational & financial aspects of the restaurant. The Team Leader helps with the staffing, equipment, product control, guest service & general upkeep of the restaurant. Business will be conducted through open communications with guests, auditing & coaching team members. Primary Responsibilities Supervise preparation, cooking, & serving of food with utmost concern for food quality. Assist with weekly work schedule & set-up organization of crew to properly handle business for different shifts. Order inventory & supplies, & check deliveries for accuracy; process invoices for payment. Properly complete weekly team member payroll sheets. Ensure delivery of the highest levels of guest service & resolve all guest complaints. Oversee store safety & implement proper sanitation practices. Ensure proper cash handling & reporting of all monies to the corporate office. Provide on-the-floor supervision to oversee line production & guest service. Assist in, coaching, training, motivating, evaluating crewmembers as necessary. Make a positive contribution to the profits of the company. Oversee the completion & accuracy of store reporting. Coach, train, & motivate Crew Members to help them devel op skills. Additional Skills/Competencies Quick-thinker, anticipates/solves issues with excellent organizational, decision-making & guest service skills. Ability to communicate professionally in verbal & written form with guests, team members, & vendors. Ideal candidate is resourceful, innovative, enthusiastic, creative, outgoing, & passionate about achieving success. A positive style of management which encourages team member retention & promotes teamwork. Must be trustworthy, loyal, & be able to make decisions in the best interest of the company. Compensation Lion's Choice provides competitive compensation including base hourly rate. About Lion's Choice From its humble beginning in 1967 with its first store in Ballwin, Missouri, privately-held Lion's Choice is a quick-serve restaurant in the Saint Louis area featuring high-quality, nutritious & tasty sandwiches, sides, & drinks with great service. Guests love the real, roasted beef sandwich, made with lean top round beef, slow-roasted in the store, prepared to order, shaved thin, & served hot with a dash of secret seasoning on a buttered & toasted bun. The result is a mouth-watering, tender sandwich that is always hot, healthy, tasty, & keeps loyal guests coming back for more. Quality Ingredients • Taste That's Second To None • Nutrition For A Healthy Life Lion's Choice is Proud to be an Equal Opportunity Employer Employment contingent upon successful background check

Requirements:

Minimum Qualifications Management level experience in the food service industry preferred. Experience with Microsoft applications including Outlook, Word, & Excel. Must be able to work weekdays, weekends, nights, & holidays as required.