Dining Room Supervisor

Dining Room Supervisor Friends Homes - 3.4 Greensboro, NC Job Details Full-time 20 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Employee assistance program Vision insurance Life insurance Referral program Qualifications Food safety management Customer service Managing hospitality teams Sanitation procedures Supervising experience Team management Task prioritization Food service management Full Job Description Dining Room Supervisor (Upscale / Hospitality Environment) - Full-Time Friends Homes | Greensboro, NC ️ Lead an Elevated Dining Experience Love where you work—and take pride in every plate served. Friends Homes is seeking an experienced Dining Room Supervisor with a passion for exceptional service, team leadership, and hospitality excellence . If you come from an upscale restaurant, private club, resort, or hospitality background , this is your opportunity to bring that same high standard of service into a purpose-driven environment where your work truly matters.

Schedule Full-Time Flexible Shifts:

Includes mornings, evenings, weekends, and holidays Why This Role is Different This isn't just another restaurant job. At Friends Homes, you'll lead a dining experience where: Guests are residents you build relationships with—not one-time customers Service is refined, personal, and consistent You can focus on quality and experience—without the chaos of a traditional restaurant rush What You'll Do As Dining Room Supervisor, you will set the tone for service excellence and lead a team committed to delivering a polished, personalized dining experience. Key Responsibilities Ensure high-end service standards are consistently executed in daily dining operations Lead, coach, and inspire wait staff, utility staff, and dietary aides Step in as needed to maintain seamless front-of-house operations Partner with leadership to coordinate catering and special events Train and onboard team members to deliver consistent, elevated service Communicate effectively through pre-shift meetings, team huddles, and ongoing coaching Oversee Point of Sale (POS) updates and accuracy Maintain strict sanitation and food safety standards in compliance with regulations Ensure dining spaces are immaculate, organized, and guest-ready at all times Create a personalized experience by honoring resident preferences and expectations Support a service culture centered on dignity, respect, and relationship-building ✅ What You Bring Required Experience in restaurant, hospitality, or dining service leadership Strong front-of-house leadership and team management skills Ability to thrive in a high-expectation, service-driven environment Excellent communication and guest service skills Strong understanding of food safety and sanitation standards Ability to prioritize, multitask, and lead under pressure Preferred Experience in fine dining, country club, hotel, or upscale restaurant environments Previous supervisory or management experience Experience with POS systems Experience training and mentoring service staff Experience working with senior populations or hospitality in healthcare settings Why Join Friends Homes? Friends Homes is a premier Life Plan Community known for exceptional service, strong relationships, and a culture where team members feel valued. Here, you'll find: A mission-driven environment focused on meaningful connections A team culture built on respect, excellence, and collaboration The opportunity to elevate dining service in a unique hospitality setting Benefits & Perks ( Full-time team members eligible ) Medical, dental, vision & life insurance (including family coverage) 401(k) retirement plan Paid Annual Leave (PAL) Early access to earned wages Scholarship & tuition assistance opportunities Referral bonus program Discounted on-site meals Access to employee gyms & indoor pool Onsite employee health clinic Employee Assistance Program (EAP) Fun employee events and local discounts Bring Your Hospitality Expertise Somewhere It Matters If you're ready to move beyond traditional restaurant work and apply your skills in a refined, relationship-centered environment , we'd love to meet you. Apply today and lead a dining experience that truly makes a difference.