Shift Supervisor - Burger King

Onvo is a network of travel plazas, restaurants, and hotels with locations throughout Pennsylvania and New York. If you're looking for a job in NEPA, Central PA, or New York, we've got plenty of opportunities for you to explore!

Job Description:

Job Summary:

Oversee daily operations at a Burger King restaurant, ensuring efficient service, quality food, and a positive customer experience while leading and supporting a team.

Job Responsibilities:

Supervise and train team members on Burger King standards, policies, and procedures, including food preparation, safety, and customer service. Manage shift operations, including opening and closing procedures, cash handling, inventory management, and food waste control. Ensure all food safety and sanitation guidelines are strictly adhered to, maintaining a clean and organized work environment. Address customer inquiries, complaints, and feedback promptly and professionally to ensure high levels of customer satisfaction. Monitor food quality and presentation, ensuring all products meet Burger King's specifications. Assist with scheduling, performance reviews, and disciplinary actions for team members as needed. Operate point-of-sale systems, handle transactions accurately, and reconcile cash drawers. Contribute to a positive and productive team environment, fostering teamwork and clear communication. Identify and resolve operational issues and escalate problems to management when necessary.

Job Qualifications:

Proven ability to lead, motivate, and train a team. Strong customer service skills with a friendly and approachable demeanor. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills and experience with cash handling. Knowledge of food safety regulations and practices. Flexibility to work various shifts, including evenings, weekends, and holidays. Must be able to stand for extended periods and lift up to 25 pounds.

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice. Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.