Cafe Shift Leader

This 25-30 hr Position for a Shift Lead. Position consists of being responsible for Front of House Operations, Employee Training, and Customer Service for a bakery cafe. •MUST have: (1-2) yr min previous FOOD Handling and/or hospitality experience (1) yr management / leadership Experience Mu st have a min of 5 days with FIXED availability per week to work BOTH opening and closing shifts totaling a min of 40 hrs each week.

note:

Weekends and Holidays are a must.

JOB RESPONSIBILITIES

Achieve optimal performance from employees by communicating and role modeling job duties and customers service. Help Maintain café financials to include cash controls/procedures; Apply cost balancing knowledge in all daily operations of the café. Actively participate in the selection, orientation and training of associates. Oversee Front of house to provide our guest with an impressive and memorable dining experience. Maintain food presentation, restaurant cleanliness, and overall appearance of interior and exterior of the café. Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. Consistently monitor that all employees are following company protocol and guidelines. Must have open availability (Weekends & Holidays) •

Core Duties:

Responsible for front of house operations of a fast pace Bakery Cafe. Staff development Coordinating and managing operations during scheduled shifts Managing staff throughout their shift and providing them with feedback and support Responding to and Resolving customer complaints/concerns Ensuring that all employees adhere to the company's standards Greeting customers and doing table visits to ensure customer satisfaction Maintaining high standards of quality control, hygiene, and health and safety Checking stock levels and ordering supplies

Required Experience:

18 yr old or older Minimum High School Diploma/GED ServSafe certified (if not it will be a requirement after 45 days) 1+ years of commercial food handling experience. 1+ year management or supervisory experience Detail oriented with excellent organizational skills and verbal and written communication skill Must be able to stand for up to 80% of shift Ability to lift up to 25lbs regularly with easy Time management, ability to prioritize. Ability followup and train others.

Job Types:

Full-time, Part-time Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Paid time off Paid training

Work Location:

In person