Restaurant Supervisor

The Role The Alfalfa Front of House Supervisor drives the day-to-day front of house shift, ensuring service runs smoothly, efficiently, and consistently in alignment with Alfalfa's hospitality, service, and cleanliness standards. This role leads by example and protects the integrity of the guest experience, service flow, and team culture on every shift. FOH Supervisors safeguard consistency in guest interactions, order accuracy, and floor readiness while modeling professionalism, warmth, urgency, and accountability. As the first level of FOH leadership on the floor, FOH Supervisors provide hands-on direction, support team coordination, and reinforce service expectations during live service. They help maintain a clean, organized, and guest ready environment, support team development through coaching, and uphold standards even in high-volume periods. This role helps create a structured, respectful, and high-performing FOH shift aligned with The Alfalfa Way. Job Responsibilities Drive day-to-day FOH shift operations to ensure smooth, efficient service Lead the pre-shift "daily sprouts," setting expectations and preparing the team for a successful shift Manage guest flow, service pace, and order accuracy from entry through exit Model and reinforce Alfalfa hospitality standards in every guest interaction Provide live direction, coaching, and task prioritization for FOH team members Address service gaps, guest concerns, and operational issues immediately Maintain FOH cleanliness, organization, stocking, and floor readiness throughout the shift Ensure proper POS use, cash handling, and order confirmation procedures Enforce uniform, appearance, and professional conduct standards Support accurate communication and coordination between FOH and BOH Reinforce food safety and sanitation practices in all FOH areas Step in to support service execution during peak periods Manage shift handovers to ensure each service period is set up for success Communicate shift updates, needs, and issues to management Support onboarding and skill development of new team members Uphold The Alfalfa Way by maintaining a respectful, accountable, and high-energy shift environment Job Requirements Previous experience in a restaurant front-of-house role with demonstrated service leadership Strong understanding of guest flow, service pacing, and order accuracy Ability to lead shifts, manage priorities, and direct team members in real time Clear, confident communication skills with both team and guests Proven ability to coach and correct behaviors respectfully and effectively Strong attention to cleanliness, organization, and operational detail Working knowledge of POS systems and cash-handling procedures ServSafe Manager and Food Handler Certification (or willingness to get one) Understanding of basic food safety and sanitation practices Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds.

Work requires the following motions:

bending, twisting, squatting and reaching Flexible availability, including weekends and holidays Commitment to upholding The Alfalfa Way and maintaining a respectful team environment Schedule Full-Time hours which are subject to change based on business needs Ability to work Saturday and Sunday 8 hour shift Flexible scheduling throughout the week

Benefits:

Alfalfa contributes 50% toward employee healthcare and dental premiums Competitive hourly rate + tips commensurate with experience 5 Paid Time Off days per year Paid Sick Leave, earn 1 hour of paid sick leave for every 30 hours worked Opportunities for career advancement and professional development within the company Employee discounts and perks, including complimentary meals and merchandise Supportive and collaborative work environment with a team of passionate professionals dedicated to inspiring joy About Alfalfa Alfalfa was born at a farmers market in Hoboken, NJ in 2018 with a simple idea: bring people joy through balance. Today, our bi-coastal cafés are known for high-end salads, gluten-free doughnuts, and hospitality that feels like sunshine. We're ingredient-obsessed, people-driven, and community-rooted. We are growing fast and building teams who care deeply about the experience they create. www.eatalfalfa.com

Pay:

$25.00 - $27.00 per hour

Benefits:

401(k) Dental insurance Employee discount Food provided Health insurance Paid training Application Question(s): This position requires employees to be at least 18 years old. Are you able to meet this requirement? How many years of experience do you have supervising or leading restaurant teams? Have you ever trained or onboarded new employees? Are you able to float between stores including Hoboken, Jersey City and Edgewater as needed?

Work Location:

In person