Executive Steward

Introduction ... Overview We re always looking for talent that believes in having fun. At PENN Entertainment, you ll get to be a part of an exciting industry, where the days and nights are fast paced. You ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities This incumbent position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a skilled work force. This incumbent is also responsible for managing Kitchen Stewarding operations ensuring restaurants are supplied with clean dishes and silverware according to business needs. Responsible for actively building and retaining a high level of internal and external customer relations and acts as a mentor to employees to provide superior customer service. Hires, trains, motivates, evaluates, and manages staff to ensure proper staffing and those employees receive adequate guidance and resources to perform job responsibilities according to established objectives. Establishes and maintains department objectives, standards, guidelines, and budget to ensure proper management of department; monitors and evaluates staffing and purchasing, production and inventory in order to control costs and waste. Responsible for morale of department through quality of supervision and training and provides training for all department personnel. Assist with banquet events. Directs the inspection of all restaurant kitchen areas; makes decisions for necessary corrective action to maintain company and health department standards and avoid risk of citation and bad press. Maintains open lines of communications with all departments. Requirements High School Diploma or equivalent required. General knowledge of Microsoft Word, Excel, and Outlook is preferred. Five (5) years of experience or the equivalent in stewarding, kitchen maintenance, kitchen operations or similar preferred. Two (2) years prior supervisory experience required. Knowledge of food and beverage service operation is required. Excellent communication and guest service skills are a must; friendly, outgoing, and service oriented personality. Able to work nights, weekends, holidays. Valid Driver License required.