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Shift Supervisor
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Minuto Bauli
New York, NY (In Person)
Full-Time
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Job Description
TITLE:
SHIFT SUPERVISOR STARTING SALARY
$18/HRPLUS TIPS EMPLOYMENT TYPE
FULL-TIMEWE ARE HIRING
…DISCOVER #BAULINESS IN YOU
This is a great opportunity as Store Associate to make a difference and join the Bauli group in New York in opening the first "Minuto di Bauli" store in the USA. You will have the chance to do this in a structured and flexible context with growth prospects. What is Minuto di Bauli? Minuto di Bauli comes from the Bauli artisanal laboratory and from the ancient pandoro recipe, leavened, baked and filled on the spot with creams, fruit preserves and crunchy grains of your choice. (https://www.minutobauli.it/en/home-2/) Currently there are 14 locations across Italy located in Verona, Turin, Florence, Rome and Milan. You will be offered a full-time and will enjoy a rewarding work environment (performance incentive programs, company benefit…), strongly focused in improving wellbeing and fostering the culture of caring and sense of inclusiveness. Your workplace will be in Manhattan located at 866 Broadway, and you will be immersed in a diversity-aware environment. As a Shift Supervisor you will be supporting the store and its management in defining and implementing mid-term organizational strategy.DUTIES WILL INCLUDE BUT NOT LIMITED TO
- Greeting and assisting customers in a warm and friendly manner, creating a distinctive Italian atmosphere, and offering product recommendations based on customer preferences.
- Supporting the store management in overseeing the day-to-day operations, especially during their absence.
- Supervising store activities during your shift, ensuring all tasks, including customer service, baking, food preparation, and cleaning, are carried out efficiently.
- Ensuring your team is working effectively, providing exceptional customer service, addressing customer inquiries, and resolving issues quickly and effectively.
- Understanding of operational KPI's including sales, waste, and labor
- Planning the shift according to goals and positioning team members strategically to maximize opportunities.
- Taking customer orders accurately and efficiently,
- Opening and closing the store using the daily checklists
- Handling and reconciling the cash register daily with accuracy.
- Maintaining a clean safe workplace while complying with health and safety standards.
- Working on your feet for long periods of time in a fast-paced environment transitioning between tasks such as selling, baking, cleaning, processing transactions, and more.
- Baking and serving pastries, as well as preparing drinks
- Supporting inventory management by assisting with stock replenishment and maintaining inventory accuracy.
- Being flexible according to the operational needs, taking on duties to support your team.
DO YOU HAVE WHAT WE ARE LOOKING FOR?
TASTE YOUR #BAULINESS
Key skills:- Experience as
Supervisor:
Min. 1 Year (Required)- As a Shift Supervisor you must be welcoming and confident in interacting with people.
- Strong customer service skills and ability to handle customer inquiries and complaints professionally.
- Experience in preparing and serving food and coffee products.
- Knowledgeable about ingredients and allergen handling.
- Experience with inventory control and cash handling procedures.
- Demonstrates a proactive approach, consistently embracing challenges and viewing them as opportunities for personal and professional growth.
- Quick learner, with a positive can-do attitude.
- Capable of thinking on your feet and managing multiple tasks simultaneously.
- Friendly, energetic, and a team player.
- Possession of a valid NYC Food Protection Certificate (Required).
- Ability to work flexible hours, including weekends and holidays.
- Passion for food, especially baked goods, and Italian pastries.
BENEFITS
Starting Salary:
$18/hr plus tips (Tips not guaranteed, subject to vary)- Access to various employee discounts through Life Mart via the payroll portal
- Internal promotion opportunities, we always seek to promote from within
- Open, friendly, and supportive working environment with family-oriented team members
- 401k Matching (up to 4%)
- Company covered health and dental benefits (90% Covered)