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Crew and Shift Leader

Job

Auntie Anne’s Pretzels

Mentor, OH (In Person)

$28,600 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 8/1/2026

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Job Description

Crew and Shift Leader - Auntie Anne's (Great Lakes Mall) About Us Auntie Anne's is known for our homemade, freshly baked, golden-brown soft pretzels served with a smile! Come grow with Chestnut Land Company, the largest and fastest-growing domestic franchise partner of Auntie Anne's Pretzels.
We Offer:
Competitive Pay :
$13.00-$14.50/hour + TIPS (Tips average an additional $2.00-$3.00/hour!)
Great Schedule :
Mall hours mean no late nights or early mornings.
Perks :
Employee discounts and paid training.
Benefits :
Potential eligibility for health, dental, vision, and life insurance, plus a 401(k).
Growth :
Opportunities to advance within the company and tuition reimbursement.
CREW MEMBER
(Age 16+) Crew members deliver a high-quality experience by prepping, baking, and serving our signature products. You will work collaboratively with a dynamic team to keep operations running smoothly. Prep, bake, and serve pretzels and other menu items. Greet customers and take orders in a friendly, accurate, and efficient manner. Maintain clean and organized workstations.
SHIFT LEADER
(Age 18+) The Shift Leader directs store operations in the absence of the General Manager and Assistant Manager. You will ensure the highest standards of food quality, service, cleanliness, and workplace safety. Monitor employee breaks, overtime, and scheduling. Assist with training and onboarding new team members. Prep, bake, and serve products while delivering excellent customer service. About Our Franchise Chestnut Land Company is a proud franchisee of Auntie Anne's and Cinnabon. Founded in 1994, we have grown to become the largest domestic franchise partner of Auntie Anne's Soft Pretzels. Headquartered in Boardman, Ohio, we operate over 100 locations across 14 states—occupying premier indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for both our customers and employees. This is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard, hard work is recognized, and fun is the rule rather than the exception! Apply today at www.chestnutland.com! #CLC