Toledo Complex Food & Beverage - Beverage Supervisor

At Legends Global, we are the premier partner to the world's greatest live events, venues, and brands. Through our fully integrated service model, we deliver exceptional experiences across hospitality, merchandise, partnerships, venue management, and live event operations. With a network of more than 450 venues worldwide, hosting over 20,000 events and entertaining 165 million guests annually, our success is driven by ambitious thinking, collaboration, and bold execution. We are committed to building an inclusive workplace where team members can grow, contribute, and thrive. Winning is an everyday mindset at Legends. Join our team and help create unforgettable guest experiences.

THE ROLE

The Toledo Complex includes both the Huntington Center and the Glass City Center, and this role provides operational support across both locations. The Beverage Supervisor is responsible for directing all activities of the beverage department while ensuring exceptional guest service, operational efficiency, beverage quality, and compliance with all company and regulatory standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Direct and oversee all beverage department operations. Conduct monthly inventory to ensure all alcoholic beverages are properly accounted for. Coordinate the movement and distribution of beverages and equipment for concessions, restaurant, and catering operations. Support the overall operational and financial performance of beverage outlets. Maintain high standards of beverage quality, service, presentation, and marketing to maximize guest satisfaction and profitability. Coordinate beverage orders with the Concessions Manager and/or Warehouse Supervisor. Assist with drink menu development and beverage program enhancements. Monitor beverage inventory levels and pricing daily, including updates to bar and beverage menus. Develop and conduct beverage training programs for Food & Beverage team members. Train staff on state and local alcohol laws, responsible alcohol service, and guest-service expectations. Maintain a safe and reliable environment for guests and team members. Deliver exceptional customer service while supporting overall event operations.

QUALIFICATIONS

To perform this job successfully, candidates must be able to execute each essential duty at a high level. The qualifications listed below are representative of the knowledge, skills, and abilities required. Ability to work long hours and flexible schedules, including mornings, nights, weekends, and holidays. Food & Beverage and/or restaurant experience preferred. Must maintain professional appearance, grooming, and hygiene standards. Ability to work independently and collaboratively in a team environment. Strong commitment to exceeding guest expectations. Ability to effectively listen, communicate, and follow direction from management. Strong knowledge of food and beverage preparation, service standards, guest relations, and hospitality etiquette. Must be punctual, dependable, and reliable. Ability to make quick and accurate decisions in a fast-paced environment. Strong organizational and leadership skills with the ability to delegate responsibilities effectively. Ability to remain calm and professional under pressure while maintaining a positive attitude. Ability to perform effectively for extended periods in high-volume event environments. Must be able to read, write, and speak English to communicate effectively with guests and team members.

PREFERRED SKILLS

Strong communication skills Teamwork and collaboration Reliability and accountability Organization and attention to detail Sense of urgency Safety awareness Guest-service mindset

WORK ENVIRONMENT

This position operates throughout the Toledo Complex, including warehouse, dock, storage, kitchen, concessions, and event spaces. Team members may work indoors and outdoors depending on event needs. The role may require exposure to varying temperatures, including coolers, freezers, outdoor weather conditions, and high-volume event environments.

SAFETY EXPECTATIONS

All team members are expected to practice safe work habits, follow all safety policies, procedures, and regulations, and complete company-wide and job-specific safety training.

Team members must:

Operate equipment only when properly trained and authorized. Wear required personal protective equipment (PPE). Clean spills and hazards promptly. Report unsafe conditions immediately. Report all workplace injuries and illnesses in the company's risk management system (Origami Risk) on the same day the incident is reported. NOTE The responsibilities listed above are intended to describe the general nature and level of work being performed. Duties and responsibilities may change at any time due to business needs, reasonable accommodations, or other operational requirements. This description does not state or imply that these are the only duties assigned to the position.

EQUAL OPPORTUNITY EMPLOYER

Legends & ASM Global are Equal Opportunity/Affirmative Action employers. We encourage Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.