Table Games Assistant Shift Supervisor
Job
OREGON EMPLOYMENT DEPARTMENT
Grand Ronde, OR (In Person)
$64,129 Salary, Full-Time
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Job Description
Job Listing ID:
4470418Job Title:
Table Games Assistant Shift Supervisor Application Deadline:
07/08/2026Job Location:
Grand RondeDate Posted:
04/10/2026Hours Worked Per Week:
40Shift:
Swing Shift Duration of Job:
Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)Job Summary:
Essential Job Functions:
' Trains, mentors, counsels, and evaluates the table games department staff. ' Monitors all table games employees, understand and maintain card control policies and guidelines. ' Ensures proper staffing, by opening and closing games with the intent to ensure effective staffing and to maximize labor expenses. Effectively manage overtime. Rate Dealers and Floor Supervisors; ensure proper staffing levels on holidays and special occasions. ' Opens and closes games, completes table bank fills and credits, and ensures all necessary paperwork and documentation is completed correctly. ' Handles guest and employee disputes/complaints, mediates disputes, and provides professional and positive guest interactions. ' Ensures proper tracking of guests. ' Issues complimentary vouchers to guests and oversees complimentary vouchers issued on their respective shifts. Ensures that complimentary vouchers are issued properly and reports any discrepancies to the Assistant Manager or Manager in a timely manner. ' Reviews and oversees Bravo system reports, and reviews all daily Bravo reports as relates to average bet, time played and overrides. Adheres to all system guidelines. Reports discrepancies to the Assistant Manager and Manager. ' Monitors, sets and adjusts table limits to maximize company profits. ' Due to Spirit Mountain Casino being a 24hour 7 day a week business, this position will require that the employee be available to work during all shifts including holidays as business needs dictate.Spirit Mountain Standards:
' Delivers Spirit Mountain's Spirit of Excellence by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise and Business Vision. ' Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations and Title 31 Regulation requirements. ' Follows all Corporate and departmental safety policies and procedures. Required Skill in: ' Excellent guest service skills. Acts as a Mentor, leads by example and promotes employee growth and development. ' Effectively supervises, leads employees and delegates tasks and authority, if necessary. ' Excellent communication skills with both guests and employees. Must have good written and oral skills. ' Establish and maintain effective working relationships with other departmental employees and management. ' Ensures the efficient operations of all table games; by ensuring proper dealing procedures are adhered to; as well as game speed, guest service standards and integrity issues. ' Prepare reports relating to table trends, observations, and overall performance. ' Effectively handling guest and employee disputes/complaints, mediating disputes, and providing professional and positive guest interactions. ' Training, mentoring, counseling, and evaluating staff.Education, Experience, Licenses, Registrations, and Certifications:
' High School Diploma or equivalent, and six (6) years casino tables work experience, including three (3) years full time Floor Supervisor, or equivalent combination of education, training and experience. ' High security gaming license issued by theGrand Ronde Gaming Comm Job Classification:
First-line Supervisors of Gambling Services Workers Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. CompensationSalary:
$52,937.25 to $75,321.65 per YearBenefits Offered:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Retirement, Education ReimbursementAdditional Benefit Information:
Earn up to $200 per month in gas vouchers for perfect attendance Job RequirementsExperience Required:
At least 6 yearsEducation Required:
NoneMinimum Age:
21Gender:
N/AEmployer Will Perform:
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