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Restaurant Shift Leader
Job
Mcalisters Deli Park City
Lancaster, PA (In Person)
$33,280 Salary, Full-Time
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Job Description
Job Overview Are you passionate about delivering exceptional customer experiences and leading dynamic teams in a fast-paced environment? We are seeking an energetic and motivated Restaurant Shift Leader to oversee daily operations, ensure top-notch service, and motivate staff to perform at their best. In this vital role, you will be the driving force behind smooth shift transitions, food quality, and customer satisfaction. Your leadership will inspire a team committed to excellence in food preparation, hospitality, and operational efficiency. If you thrive in a lively setting and enjoy managing multiple responsibilities with enthusiasm, this is the perfect opportunity for you! Responsibilities Supervise daily restaurant operations during assigned shifts, ensuring efficient service and adherence to company standards. Lead and motivate team members through training, coaching, and development initiatives to enhance performance and customer service skills. Oversee food preparation, cooking processes, and food safety protocols to maintain high-quality standards. Manage inventory control, including stock levels, ordering supplies, and minimizing waste to optimize profitability. Handle cash management duties such as cash handling, POS transactions using Aloha POS and balancing registers at shift end. Ensure compliance with food safety regulations and sanitation standards across all areas of the restaurant. Experience Proven supervisory or management experience in a quick service & fast food restaurant or casual dining environment. Strong background in food preparation, cooking techniques, and food handling procedures. Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing. Experience in inventory control, budgeting, and food management practices within the food industry. Demonstrated leadership skills in hospitality management, staff training & development, and team management. Knowledge of food safety standards, kitchen management, and customer service excellence. Previous experience with restaurant management roles including shift management or assistant manager responsibilities is highly desirable. Join us to lead a vibrant team dedicated to delivering memorable dining experiences! We value energetic leaders who are passionate about hospitality, skilled in managing operations seamlessly while inspiring their teams to excel every day.