Team Leader

Do you love fresh food, have fantastic people skills, and a passion for providing exceptional customer service? If you answered yes, then Cultivation Hospitality is looking for you! We are now hiring full-time and part-time Team Leaders and Line Servers to join our team. We offer a flexible schedule to fit your needs

About Cultivation Hospitality:

A PEOPLE DEVELOPMENT COMPANY!

Cultivation Hospitality is celebrating 20 years as a Qdoba Mexican Eats Franchise in Philadelphia, Bala Cynwyd, and Springfield Pa. Our most important goal is developing great people to achieve more for themselves. Most of our General Managers and team leaders have grown withing our company. We pride ourselves on serving up bold flavors and offering an environment with beautiful and distinctive decor. We only grow by growing you! What can QDOBA Offer You? QDOBA is pleased to offer you the opportunity to select benefits that fit your lifestyle and support you in adopting and maintaining a healthy life. Excellent Training, Coaching, and Mentorship Advancement Opportunities Flexible Work Schedule Free Uniforms Free Shift Meals Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food. We count on our restaurant leaders to model the QDOBA Recipe of Hospitality, Positivity, and Performance

POSITON SUMMARY

As a Team Lead, you would be responsible for managing restaurant operations in partnership with or in the absence of the Restaurant Manager. Shift leads help maintain an excellent working environment through leadership, direction, training, and development. The focus is always on developing people and maintaining a guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements: Job Functions include: Fostering a positive restaurant culture by having fun and maintaining a positive attitude Training, developing, and coaching team members; ensuring systems for training employees are fully implemented and followed Treating guests and employees with respect and dignity Managing daily activities to achieve excellence in restaurant operational performance Holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements to provide a consistently positive guest experience Reviewing practices as needed to continuously improve the guest experience Interacting with guests and the community; responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery Maintaining brand image by ensuring restaurant cleanliness, maintenance, and excellent service Partnering with the restaurant manager in using management information tools to analyze restaurant operational and financial performance Identifying trends and suggesting action plans for improvement Monitoring costs and adherence to budget and restaurant goals Acts as an Ambassador of QDOBA Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food.

Job Types:

Full-time, Part-time Pay:

$13.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person