Culinary Manager

QUALIFICATIONS

Previous experience managing dining or hospitality operations, preferably in senior living or healthcare. Strong knowledge of food service operations, sanitation, and customer service. Supervisory or management experience with demonstrated leadership skills. Ability to manage costs, staffing schedules, and inventory. Excellent organizational, communication, and problem-solving skills. Must meet all regulatory health, training, and background requirements.

QUALIFICATIONS

Previous experience managing dining or hospitality operations, preferably in senior living or healthcare. Strong knowledge of food service operations, sanitation, and customer service. Supervisory or management experience with demonstrated leadership skills. Ability to manage costs, staffing schedules, and inventory. Excellent organizational, communication, and problem-solving skills. Must meet all regulatory health, training, and background requirements.

RESPONSIBILITIES

- Included but not limited to: Leading & Culture Lead, train, and mentor dining staff to uphold high service and hospitality standards. Foster a positive and professional workplace culture aligned with Twenty20's core values. Ensure the dining team demonstrates ownership, accountability, and integrity in all duties. Operational Excellence Oversee daily dining operations including meal service, scheduling, and staffing coverage. Manage inventory, ordering, and cost controls for food, beverages, and supplies. Assign duties and monitor performance to ensure efficient and high-quality service. Ensure menu presentation, dining room cleanliness, and resident satisfaction are consistently achieved. Manage, train, and develop a team of leaders and daily operations with accountability measures, including implementing policies, best practices, and common/general leadership fundamentals. Compliance & Safety Ensure compliance with all state and local health regulations. Maintain ServSafe and other required certifications. Oversee sanitation, food safety, and infection control practices. Support fire, disaster, and emergency preparedness procedures as required. Resident & Customer Support Address resident and family concerns regarding dining services promptly and professionally. Collaborate with nursing and activities departments to support special events and resident needs. Monitor customer satisfaction and implement improvements where necessary.

ESSENTIAL PHYSICAL & COGNITIVE ABILITIES

 The abilities and work environment characteristics described are representative of those encountered while performing the essential functions of this position. Ability to manage intermittent or high-volume periods of repetitive tasks and sustain extended physical activity, including sitting, standing, walking, reaching, climbing, bending, lifting, grasping, pushing, pulling, and other weight-bearing and maneuvering techniques as needed

Unassisted:

Frequently lift/push/pull up to 50 lbs.

With Assistance:

up to 100 lbs. or more. Ability to work in environments with low or bright lighting, loud noise, strong odors, variable temperatures (hot or cold), and potential exposure to infectious diseases, bloodborne pathogens, and other health-related risks Efficiently and effectively manage unpredictable schedules, distractions, changes of pace or priorities, on a regular basis Ability to read, write, communicate and follow directions in English Ability to remain calm under stress and diffuse potential conflicts Must be accurate, dependable, and thorough in all assigned tasks Ability to prepare for & tolerate exposure to outdoor elements as duties may require

Driver Responsibilities/Clean MVR Required:

Yes

PERFORMANCE MEASURES

Meet general and specific Key Performance Indicators and associated industry or community metrics as leadership assigns and deems defining of success Adjust to changing or evolving metrics accordingly

REGULATORY COMPLIANCE

: Employees in this role must follow the directives below, depending on their assigned state licensed community: Comply with all federal, state, and local laws, regulations, and licensing requirements for senior living services (independent living, assisted living, skilled nursing, memory care). Honor resident rights and follow all established protocols for care, safety, and service delivery. Maintain required education, certifications, and credentials. Ensure accurate and timely documentation. Participate in audits, inspections, and quality assurance initiatives. Promptly report any incidents or compliance concerns to the appropriate supervisor.

DISCLAIMER

This Job Description document is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Twenty 20 Management and associated Senior Living Communities are an Equal Opportunity Employer and values diversity in the workplace.