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Restaurant Shift Leader
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Mountain Breakfast
Gatlinburg, TN (In Person)
$37,440 Salary, Full-Time
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Job Description
Restaurant Shift Leader Mountain Breakfast 544 E Parkway, Gatlinburg, TN 37738 From $18 an hour - Part-time, Full-time From $18 an hour - Part-time, Full-time Job Summary Join our vibrant team as a Restaurant Shift Leader and take charge of ensuring smooth, efficient, and exceptional dining experiences. In this energetic leadership role, you will oversee daily restaurant operations, supervise staff, and uphold high standards of food quality and customer service. Your enthusiasm and management skills will inspire your team to deliver memorable moments for every guest, fostering a lively and welcoming atmosphere. This paid position offers an exciting opportunity to develop your leadership abilities within a dynamic food service environment. Duties Lead and coordinate shift operations to ensure seamless service delivery in a quick service and fast food restaurant setting Supervise staff performance, including training, coaching, and developing team members to meet operational standards Oversee food preparation processes, ensuring adherence to food safety regulations and quality standards Manage inventory control by monitoring stock levels, ordering supplies, and minimizing waste Handle cash transactions accurately using Toast POS system; perform cash handling duties with integrity Ensure compliance with food safety protocols and sanitation procedures across all areas of the restaurant Assist in interviewing and onboarding new team members; support ongoing training & development initiatives Support management in budgeting, shift scheduling, and maintaining a positive work environment Address customer concerns promptly to guarantee satisfaction and foster loyalty Supervise kitchen operations, including food production, catering, bar service, and banquet events when applicable Skills Proven experience in food preparation, cooking, and food handling within casual dining or quick service environments Strong knowledge of POS systems such as Toast POS for efficient order processing and cash handling Demonstrated leadership skills with supervising experience in hospitality or restaurant management roles Excellent customer service skills with the ability to handle diverse guest needs professionally Familiarity with inventory control, food safety standards, and kitchen management practices Ability to train staff effectively in food production, safety procedures, and service excellence Experience in managing shift operations within a fast-paced restaurant environment Knowledge of budgeting processes and food industry best practices for operational efficiency Strong communication skills paired with the ability to motivate a team toward shared goals Background in hospitality management or hotel experience is a plus; culinary or catering experience is beneficial This role is ideal for motivated individuals passionate about delivering outstanding food service experiences. If you thrive in a lively environment where leadership makes a difference, we want to hear from you!