Coffee Shift Lead
- Cypress Waters 2.9 2.9 out of 5 stars 9111 Cypress Waters Boulevard, Coppell, TX 75019 $9.50
- $13.50 an hour
- Part-time, Full-time White Rhino Coffee 28 reviews $9.50
- $13.50 an hour
- Part-time, Full-time
SHIFT LEAD
$9.50-13.50 per hour + tips / Variable Hours / Benefits when qualifying Company Overview White Rhino exists to provide memorable in-store experiences for customers. We are local coffee shops in many locations, and we value excellence, wisdom, follow-through, accountability, generosity, family first, and fun. We strive to provide a friendly, warm place where anyone can belong; high-quality sustainably grown craft coffee and ingredients; and a craft food menu that always leaves the customer wanting more.
Job Summary:
Shift Leads provide leadership to the shop team, ensuring White Rhino baristas have all they need to provide an excellent customer experience. Shift Leads run the shift, providing direction and assistance, handling customer issues, and supervising all operations of the shop during the shift.
Daily Tasks and Projects:
Hold shift huddles before the shift begins Supervise all staff during the shift, providing resources and assistance, as needed Assist with implementing and enforcing shop procedures Resolve escalated customer issues and complaints Count cash in and out and handle cash drops Relay important information to Shop Manager, as needed Maintain organization of shop inventory and assist with orders
Job Qualifications:
Minimum 18 years of age Ability to work a minimum of 4-5 shifts per week including weekend availability with reliable transportation Ability to attend every monthly staff meeting Ability to comply to punctuality and performance standards Strong leadership capability Excellent customer service and self-awareness
Required Education, Certification, or Experience:
Food Manager certification (completed within 30 days of hire or promotion) Previous barista experience
Compensation and Benefits:
$9.50-13.50 per hour BOE plus tips Opportunity to participate in company benefits (health, dental, vision, etc.) if 30 hr average over 6-month period Bonuses and raises available, based on meeting performance goals Reports to: White Rhino Shop Manager FLSA status:
Non-exempt Job Types:
Full-time, Part-time Pay:
$9.50
50 per hour
Benefits:
Employee discount
Work Location:
In person