Frozen Food Supervisor

Position Summary The Frozen Supervisor supports daily operations of the Frozen Foods department by ensuring product availability, merchandising standards, food safety compliance, and effective team support. This role partners with store and department leadership to drive sales, control shrink, and deliver a consistent customer experience. Key Responsibilities Support daily Frozen department operations, including stocking, rotation, backroom organization, and case presentation Assist with supervising and training associates on proper handling of frozen products, food safety, and company procedures Ensure compliance with temperature control, sanitation, and food safety standards at all times Help execute planograms, promotional displays, ad changes, and seasonal programs Monitor inventory levels and assist with ordering, receiving, and inventory accuracy Reduce shrink through proper rotation, markdown execution, and damage control Maintain clean, organized freezers, sales floor cases, and storage areas Provide excellent customer service by assisting customers with product availability and inquiries Communicate department conditions, issues, and opportunities to store leadership Support scheduling, task delegation, and coverage to ensure efficient department operations Uphold safety standards and participate in store‑wide safety and loss prevention initiatives Qualifications Previous grocery, retail, or Frozen/Food department experience preferred Prior lead or supervisory experience a plus Knowledge of food safety standards, temperature control, and inventory practices Strong organizational, time management, and communication skills Ability to lift up to 50 pounds and work in frozen environments for extended periods Ability to work varying shifts, including nights, weekends, and holidays Core Competencies Operational execution Attention to detail Team support and accountability Food safety and compliance focus Customer service excellence