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Restaurant Shift Leader
Job
Dairy Queen
Fort Worth, TX (In Person)
$27,754 Salary, Full-Time
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Job Description
Restaurant Shift Leader Dairy Queen - 3.5 Fort Worth, TX Job Details Full-time $11 - $15 an hour 1 day ago Benefits Paid training Employee discount Flexible schedule Qualifications Kitchen health and safety standards Customer communication Staff supervision Operations management Food service health code compliance Team supervision Sales transaction processing Quick service & fast food restaurant experience Safety regulations In-person customer service Cooking Team development Cash register operations Attention to detail Hospitality industry experience Kitchen staff training Payment processing in food service Managing kitchen staff Clean workspace maintenance POS systems Team motivation (leadership skill) Staff development Full Job Description Overview Join our dynamic team as a Restaurant Shift Leader and become the driving force behind delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, motivate and manage staff, ensure top-notch customer service, and uphold food safety standards. Your leadership will inspire teams to operate efficiently while maintaining a lively, welcoming atmosphere that keeps guests coming back. This position offers an exciting opportunity to develop your management skills in a fast-paced, hospitality-focused environment where every shift counts! Responsibilities Lead and supervise restaurant staff during your shift, ensuring smooth operations and excellent customer service. Oversee food preparation and ensure all dishes meet quality standards, adhering to food safety regulations. Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy. Monitor inventory levels, assist with stock control, and coordinate food and supply orders to minimize waste. Train new team members and provide ongoing coaching to enhance skills in food handling, customer service, and operational procedures. Handle customer inquiries and resolve issues promptly to guarantee a positive dining experience. Assist with shift scheduling, labor cost management, and profit & loss analysis to support restaurant profitability. Requirements Proven experience in quick service or fast food restaurant environments with supervisory or management responsibilities. Strong knowledge of food preparation, cooking techniques, food safety management, and kitchen operations. Familiarity with POS systems such as Aloha POS and Micros POS; cash handling experience is essential. Demonstrated leadership skills in managing hospitality teams, supervising staff, and training new employees. Excellent communication skills with the ability to motivate teams and deliver outstanding customer service. Experience in inventory control, food production, catering, or banquet operations is a plus. Ability to thrive in a fast-paced setting while maintaining attention to detail and high standards of cleanliness. This role is ideal for passionate hospitality professionals eager to lead teams in creating memorable dining moments! We value energetic leaders who are committed to excellence in food service management and team development. Join us today to make a difference in our guests' experience while advancing your career in the vibrant food industry!