Cold stone creamery Manager

Overview Join our vibrant team as a Cold Stone Creamery Manager, where you will lead the charge in delivering exceptional customer experiences and managing daily operations with enthusiasm and precision. This dynamic role offers the opportunity to oversee food preparation, ensure top-notch customer service, and inspire a team dedicated to creating memorable moments through premium ice cream treats. As a key leader, you will drive operational excellence, uphold food safety standards, and foster a fun, energetic environment that keeps guests coming back for more. Duties Supervise daily store operations, ensuring smooth flow of service during all shifts in a quick service and fast food restaurant setting Lead and motivate staff through effective training, coaching, and development to deliver outstanding customer service and maintain high standards of food quality Oversee food preparation processes, including mixing, scooping, and serving ice cream and toppings with precision and care Manage inventory control to ensure adequate stock levels while minimizing waste; conduct regular stock checks and place orders as needed Handle cash transactions accurately using Aloha POS or Micros POS systems; oversee cash handling procedures and reconcile daily sales reports Maintain strict adherence to food safety protocols, sanitation standards, and health regulations to guarantee a safe environment for staff and guests Assist in interviewing, hiring, and onboarding new team members; support ongoing staff training to promote skill development and team cohesion Qualifications Proven management experience within the food industry, preferably in casual dining or quick service environments Strong background in food preparation, cooking, and food handling techniques with an emphasis on quality control Experience with POS systems such as Aloha POS or Micros POS; proficient in cash handling and transaction processing Demonstrated leadership skills with prior supervising or assistant manager experience; capable of training and developing team members Knowledge of inventory control practices, budgeting, and food safety standards; hospitality management or hotel experience is a plus Excellent customer service skills with the ability to handle challenging situations professionally Ability to work flexible hours including evenings, weekends, and holidays in a fast-paced setting Join us as a Cold Stone Creamery Manager where your energy fuels our success! Bring your culinary expertise, leadership talent, and passion for creating joyful experiences. Be part of a lively environment that celebrates teamwork, innovation, and fun — all while delivering the highest quality treats that delight every guest.

Job Types:

Full-time, Part-time Pay:

$14.00 - $19.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person