G&H Supervisor

Bring your passion for hospitality to Hilton Richmond Downtown, proudly managed by HRI Hospitality.

JOB DESCRIPTION

Job Title:

F&B Supervisor Department:

Food & Beverage Supervision Exercised:

Servers, Bartenders, Hosts, Bussers, Food Runners Supervision Received:

Food & Beverage Manager / Assistant F&B Manager

MINIMUM REQUIREMENTS

Education High school diploma or equivalent required. Hospitality coursework or certifications preferred. Experience Minimum 1-2 years of food and beverage experience. Prior supervisory or lead experience preferred. Experience in restaurant, bar, or banquet operations a plus. Skills and Knowledge Strong leadership and communication abilities. Excellent customer service and problem-solving skills. Working knowledge of POS systems and cash-handling procedures. Understanding of food safety, sanitation standards, and alcohol service regulations. Ability to multitask and work efficiently in a fast-paced environment. Strong organizational and team coordination skills. Ability to work a flexible schedule, including nights, weekends, and holidays. Job Duties and Responsibilities Supervise and support daily operations of assigned F&B outlet(s). Assist with training and onboarding new team members. Ensure service standards, cleanliness, and guest satisfaction targets are met. Monitor dining areas, bar stations, and service flow during peak periods. Assist with scheduling, breaks, and shift coverage as needed. Handle guest concerns promptly and professionally. Support inventory, ordering, and restocking processes. Ensure compliance with safety, sanitation, and alcohol service guidelines. Assist with opening and closing procedures. Perform additional duties as assigned by management. With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation's premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH's hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.