FOH Manager

FOH Manager allister Mercer Island, WA Job Details Full-time $25 - $28 an hour 8 hours ago Qualifications Wine knowledge Table assignment Operational management Coaching Staff scheduling Direct client contact Team scheduling Mid-level Team development Hospitality industry experience Food and beverage industry expertise Customer engagement Toast POS Schedule creation Beverage service Operational excellence initiatives Employee engagement Customer satisfaction improvement Managing food service teams Leadership 2 years Continuous process improvement (CPI) Team motivation (leadership skill) Team building Full Job Description Allister restaurant in the heart of downtown Mercer Island is seeking a passionate Front of House Manager to join our team. A distinctively elevated neighborhood restaurant with unreasonable hospitality serving New American cuisine and classic craft cocktails, Allister, is a woman-owned business that has been open for a little over a year. The menu is created by Executive Chef, Joel Childs, we have created a beautiful space that is thoughtfully designed with careful attention to details in an environment that will foster community through service and the craft of food with dedication you can see, feel, and taste! We are looking for an experienced, passionate Front of House Manager who will serve as a member of the leadership team to set the tone of exceptional hospitality for the entire restaurant. This is a hands-on leadership role where you will spend significant time on the floor engaging with guests, supporting your team, and ensuring every visit exceeds expectations. You ll report directly to the owner. You will lead with presence, energy, and genuine care balancing floor leadership with the operational excellence required to run a high-performing, high-volume restaurant. As Front of House Manager, you will be the daily leader of front-of-house operations. You will spend the majority of your time on the floor supporting your team, engaging with guests, and ensuring every visitor has an outstanding experience.

Preferred Qualifications:

2+ years of Front of House management experience in a high-volume restaurant Strong food and wine knowledge and passion for taking care of people Excellent leadership, coaching, and interpersonal skills Experience with Toast and MarginEdge preferred but not required Ability to work nights, weekends, and holidays Ability to multi-task and be detail oriented

Key Responsibilities:

Lead daily floor management, including section assignments, workflow balance, etc. Maintain high standards for food presentation, beverage service, cleanliness, and guest experience Actively coach and support servers, host/server assistants, and bartenders Engage directly with guests and ensure exceptional service Continuous improvement mindset. Implement strategies to elevate guest satisfaction, team engagement, productivity, and profitability Provide coaching and guidance to front of house staff Create schedules and manage team productivity Foster a positive (and fun) work environment

Compensation and Benefits:

Hourly $25-$28/hour depending on experience (not tip eligible) Health insurance Free shift meals Dining discount WA state vacation accrual If you're a hands-on hospitality leader who thrives on the floor and loves developing teams, we would love to meet you! Qualified candidates will be contacted and scheduled for an interview.