Floor Manager, MOD

Pedro's Pizza Lounge is a fast-paced, hospitality-driven restaurant in Hudson, Wisconsin focused on delivering memorable experiences through great food, genuine service, and a strong team culture.

Our mission is simple:

To create and maintain guest loyalty through passionate hospitality in a clean, comfortable, and welcoming environment.

Our environment includes:

Growth and development opportunities Flexible scheduling Team-focused culture Fast-paced, energetic atmosphere Hands-on leadership and learning Responsibilities As a Manager on Duty (MOD), you are responsible for overseeing day-to-day restaurant operations during your shift and ensuring an exceptional guest and employee experience. This is a working leadership position requiring active participation in service and support across all areas of the restaurant.

Responsibilities include:

Lead daily shift operations and maintain smooth, efficient service execution Supervise and support front-of-house team members including servers, bartenders, hosts, and support staff Actively assist service operations by serving tables, bartending, running food, or supporting where needed Maintain strong floor presence and proactively address guest needs and service opportunities Handle guest concerns, complaints, and special requests professionally and effectively Coach, train, and develop team members on service standards and company expectations Ensure cleanliness, organization, and overall restaurant appearance meet company standards Monitor labor efficiency and assist in managing staffing needs during shifts Maintain communication between front-of-house and kitchen teams to ensure smooth execution Support inventory awareness and communicate ordering or supply needs to management Assist in enforcing company policies, safety procedures, and operational standards Help create a positive, accountable, and team-oriented culture Qualifications Previous restaurant leadership experience preferred (Shift Lead, Assistant Manager, Floor Manager, or similar role) Strong knowledge of restaurant operations including serving and bartending Ability to lead by example and remain calm under pressure Excellent communication and interpersonal skills Strong organizational and multitasking abilities Guest-first mindset with attention to detail Ability to work nights, weekends, and high-volume shifts Ability to stand and move throughout extended shifts and lift up to 40 pounds when necessary Compensation & Benefits Compensation is based on experience and qualifications. Additional compensation opportunities may include gratuities during serving and bartending shifts. Join our team and help create great experiences while growing alongside a passionate hospitality team.

Job Types:

Part-time, Full-time Pay:

$15.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Shift:

4 hour shift 8 hour shift Day shift Evening shift Night shift

License/Certification:

Driver's License (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Required)

Work Location:

In person