Shift Leader

Shift Leader 29028 Jersey Mike's Kenosha Kenosha, WI Job Details Part-time | Full-time $15 - $19 an hour 1 day ago Benefits Paid holidays Paid time off Employee discount Opportunities for advancement Qualifications Retail sales transactions Food handling Maintaining an organized workspace Payment processing ServSafe Basic math Greeting customers Processing cash transactions High school diploma or GED Sanitation procedures Food preparation Stocking Guest services Clean workspace maintenance POS systems Communication skills Food Handler Certification Entry level Under 1 year Kitchen organization Full Job Description Jersey Mike's Subs Company Overview Jersey Mike's Subs is a fast-paced, community-focused sandwich shop dedicated to serving high-quality, fresh sub sandwiches and providing exceptional customer experiences in a friendly environment. Position Summary As a Crew Member at Jersey Mike's, you'll be an essential part of our team who helps deliver "A Sub Above" experience by providing friendly customer service, preparing delicious sandwiches to order, and maintaining a clean and welcoming store. This role is ideal for energetic, customer-oriented individuals who enjoy teamwork and fast-paced environments. Key Responsibilities Greet customers warmly and provide outstanding service throughout their visit. Take accurate orders and process payments using the POS system. Prepare and assemble cold and hot subs to customer specifications, following Jersey Mike's quality standards. Handle food safely and follow sanitation and safety guidelines at all times. Maintain cleanliness and organization in workstations, dining areas, and restrooms. Restock ingredients, supplies, and other operational items as needed. Collaborate with team members to ensure smooth operations, especially during busy periods. Uphold Jersey Mike's standards for restaurant presentation and service excellence. Qualifications Required Friendly, customer-service oriented attitude. Ability to work in a fast-paced, team-driven setting. Basic math and cash-handling abilities. Reliable attendance and punctuality. Must be able to follow food safety and hygiene practices. Must be 18 years of age or older to slice in store. Preferred Previous experience in food service or retail is a plus (but not required). Food handler or ServeSafe certification (or willingness to obtain). High school diploma or equivalent. Skills & Abilities Excellent communication and interpersonal skills. Ability to multitask and remain composed under pressure. Strong teamwork ethic and positive attitude. Willingness to learn and contribute to a supportive work culture. Work Environment Fast-paced restaurant environment. Standing for long periods and occasional lifting of up to ~40 lbs. Flexible scheduling may include mornings, evenings, weekends, and holidays. Benefits Competitive hourly pay and tips based on real world experience 1.5x Holiday pay Employee discounts on food (50% off anytime you order). Training and opportunities for advancement (e.g., Shift Lead, Assistant Manager). 40 Hours of PTO for Full Time Employees (32+ hours/week average) INDQS