Shake Squad Manager

Job Overview Are you passionate about creating a lively, welcoming environment where great food and exceptional customer experiences come together? As a Shake Squad Manager, you will lead a dynamic team dedicated to crafting delicious shakes, managing food preparation, and delivering top-notch service in a fast-paced, energetic setting. Your leadership will inspire your team to serve with enthusiasm, uphold food safety standards, and drive sales through upselling and excellent customer interactions. If you're ready to energize your career in the food industry and thrive in a vibrant café or quick service environment, this role is your perfect fit! Must have open availability and management experience preferred. Responsibilities Lead and motivate the Shake Squad team to deliver outstanding food preparation and customer service. Oversee daily operations, ensuring efficient food handling, sanitation, and adherence to food safety standards. Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales tracking. Train team members on proper food preparation techniques, cashiering procedures, and customer service excellence. Drive sales through effective upselling strategies while maintaining a friendly and engaging atmosphere. Ensure all food items are prepared quickly and accurately, maintaining quality standards at all times. Maintain cleanliness and sanitation of the work area, including bussing tables and kitchen stations. Handle cash register transactions accurately, balancing cash drawers at shift end. Support inventory management by monitoring supplies and assisting with stock replenishment. Foster a positive team environment that encourages growth, accountability, and fun! Requirements Previous experience in food service or quick service restaurant environments preferred; culinary or café experience is a plus. Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable. Strong knowledge of food preparation, handling, sanitation, and food safety practices. Excellent time management skills to prioritize tasks efficiently during busy hours. Proven ability in sales techniques including upselling to enhance revenue. Experience in cashiering, cash handling, and basic math for accurate transactions. Ability to work effectively in a fast-paced setting with a focus on customer satisfaction. Strong communication skills with an energetic approach to team leadership and customer interactions. Join us as a Shake Squad Manager where your energy fuels our success! Bring your passion for food industry excellence, develop your leadership skills, and help create memorable experiences for every guest who walks through our doors!

Job Type:

Part-time Pay:

$14.00 - $28.42 per hour

Work Location:

In person