Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Restaurant Shift Leader
Job
Gino's Pizza and Spaghetti House
Weston, WV (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
43
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Summary:
A Shift Leader oversees daily restaurant operations during their assigned shift, ensuring smooth and efficient service. They act as a manager when a General Manager or Assistant Manager is not present, supervising staff and upholding company standards for quality, service and cleanliness.Responsibilities:
- Team management and leadership: o Delegate tasks and responsibilities to employees during the shift. o Train new team members on company procedures and standards. o Motivate the team to meet sales goals and deliver exceptional customer service. o Provide coaching and feedback to help employees improve their performance. o Resolve disputes or conflicts among staff members.
- Customer service: o Lead by example to ensure all guests receive a positive experience. o Handle customer complaints and resolve issues promptly and professionally.
Operational Duties:
o Assist with opening and closing procedures, including cash handling, balancing registers and preparing deposits. o Conduct inventory checks, restock supplies and communicate needs to management. o Ensure compliance with all company policies and procedures, including food safety and sanitation standards. o Monitor the dining room, kitchen and other areas to ensure they are clean, organized and running efficiently. o Jump in to help with any restaurant role as needed, such as preparing food or serving customers. o Report on employee attendance, productivity and other daily operational matters to the management team.Skills and qualifications:
- Experience - Previous experience in the restaurant industry, often as a crew member, is required. Some management or supervisory experience is preferred.
- Education - A high school diploma or GED is preferred.
- Key competencies: o Strong leadership, communication, and interpersonal skills.