Corporate Travel Advisor Remote

Description:

Role Summary As a key member of the Operations Team, the Corporate Travel Advisor is responsible for the successful delivery of comprehensive, accurate, and cost-effective travel arrangements for Solutions Travel clients. This role supports both online and offline booking environments, providing first-level customer and technical support while ensuring compliance with client travel policies and service level agreements (SLAs). The advisor operates in a fast-paced environment, managing multiple accounts and delivering exceptional service across omni-channel platforms.

Requirements:

Requirements for Success Minimum 6+ years of experience providing domestic and international corporate travel arrangements Minimum 6 years of Sabre GDS experience (essential) with strong proficiency in ticketing, exchanges, and reissues Strong knowledge of airline fares, ticketing rules, and international travel regulations Proven ability to produce lowest logical airfare within client policy guidelines Strong understanding of international routing and fare construction Experience handling seasoned travelers and high-touch service expectations Proficient in online booking tools, NDC processes, and offline booking workflows Excellent communication skills across phone, email, and chat platforms Superior customer service skills with the ability to resolve issues efficiently Highly organized with strong attention to detail and accuracy Ability to work under pressure, manage competing priorities, and adapt to change Proficient in Microsoft Office (Word, Excel) Ability to work independently and collaboratively within a team environment