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Travel Research Referral Coordinator

Job

Retina Houston MSO LLC

Waltham, MA (In Person)

Full-Time

Posted 7 weeks ago (Updated 2 days ago) • Actively hiring

Expires 6/21/2026

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Job Description

The travel referral coordinator is primarily responsible for pre-screening and connecting with potential patients for ongoing clinical trials to ensure patients are fully informed of any treatment options available for their disease. Day-to-day activities may include all or some of the essential functions listed below, depending upon individual experience / knowledge and the needs of the organization which are subject to change from time to time.
Duties and Responsibilities:
Travel to assigned clinic location throughout the region (75-85% travel time) Calling and speaking with potential subjects in-depth about the clinical trial that they were referred to within the timeframe outlined by the protocol/practice Well-versed in research protocols and informed consent Oversee and maintain referral lists for recruitment in Real-time
CTMS, HIVE
Research and Talk Desk Creating and managing the recruitment status in Real-time CTMS and MDI or site EMR during the referral process Ensuring all communication notes are documented and up to date within Real-time CTMS and available to the study coordinator and study team Assist in the implementation of strategies to achieve subject recruitment goals Provide continued support to staff in carrying out their daily functions Execute other duties as may be required by the Research Director or Referral Supervisor as training and experience allows Prescreening of all assigned referrals Develop a screen flow for research referrals for the site to execute Oversee referrals in HIVE research app, Talk Desk and MDI Maintain data within Monday.com database for tracking project
Skills/Competencies:
Knowledgeable about
GCP, FDA
regulations Knowledge of medical terminology and clinical research industry Takes initiative Goal-driven mindset Strong customer service skills Strong analytical and problem solving skills Excellent organizational skills, detail oriented, efficient, and able to multi-task and prioritize effectively • Excellent interpersonal skills• Strong written and verbal communication skills
Qualifications:
Education Requirements High school diploma or equivalent required
Experience Requirements:
Subject Recruitment in
Clinical Research:
6 months (preferred)
Ophthalmology:
1 year (preferred) Customer service and sales experience: 1 year (preferred)
Physical Abilities:
Must be able to sit for long periods of time Must be able to write Must be able to communicate via telephone and email Must be able to read medical charts

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