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Travel Clerk

Job

Contractor Support Services Inc. (CSSI)

Norfolk, VA (In Person)

$47,974 Salary, Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 6/19/2026

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Job Description

Contractor Support Services Inc. (CSSI) has an exciting opportunity for a Travel Clerk position focused on providing Personnel Administration Services and technical, analytical, training, and program support for the Travel Program at Commander, Naval Surface Force, Atlantic (CNSL). The Travel Program at CNSL provides oversight and support to all CNSL ships and subcommands with travel arrangements to include but not limited to identifying proper flights, lodging and rental car bookings; and processing various emergent travel requests in support of carrying out CNSL's mission.
Location:
Commander, Naval Surface Force, Atlantic (CNSL) - Norfolk, VA 23511
Job Description/Responsibilities:
Be responsible for ensuring that travelers complete their travel authorization documentation in accordance with defense travel regulations. The Travel Clerk must have experience and proficiency with Defense Travel System (DTS). The Travel Clerk will also have cradle-to-grave overall responsibility, upon receipt of a Passenger Reservation Request (PRR), to ensure that the travel authorization is properly completed and that the travelers' requirements will be met. Make all necessary travel arrangements to include, identifying proper flights, hotels, and rental car - and reserving those for the traveler. Monitor and track both approved and unapproved travel. Ensure that arrangements have been properly reserved and/or funded to ensure that the travelers can accomplish the mission. Must follow all procedures outlined in the Joint Travel Regulations, Defense Table of Official Distance and the Defense Travel Management Office (DTMO) issued instructions as applicable to ensure that Authorizations are correct, corrected, and properly documented in DTS. Be responsible for ensuring that vouchers and sub vouchers (DD Form 1351-2) are properly completed in DTS and that the traveler has provided requisite supporting receipts and documentation. The Travel Clerk is responsible for doing the tasks necessary to ensure that all documents are properly uploaded into DTS, to include the actual uploading of vouchers, receipts, and other relevant documentation. Provide subject matter expertise and support to Approving Officials to identify and resolve travel authorization and voucher processing problems encountered. Provide sound judgment and advice to travelers in accurately completing various DTS travel or related documents following internal and external policies and procedures. Monitor and track vouchers and communicate directly with travelers and/or Command Pass Coordinators (CPC) for those who have not submitted vouchers within five days after the traveler returns. The Travel Clerk is responsible for making sure that travelers submit their travel vouchers no later than 30 days after completion of travel. Monitor and track all vouchers in DTS - and research, collect data, and effect any corrections to incorrectly completed vouchers. Obtain view only access to CitiManager tool to verify that the correct travel card charges have been included when preparing vouchers. Assist with reviewing all required travel reports on a daily, weekly, monthly and/or quarterly frequency, as required, and provide assistance with correcting, clearing up suspended or rejects and provide follow up to ensure action has been completed. Monitor after-hours duty phone, as required, to assist travelers with emergency travel and travel-related issues. Complete and sign a Non-Disclosure Agreement (NDA) to access data that may be deemed personally identifiable information (PII).
Qualifications/Position Requirements:
Must be a U.S. Citizen with an active Secret-level Security Clearance, and the ability to maintain this level of clearance throughout the duration of the contract .
Minimum Education required:
Completed High School Diploma or equivalent. Minimum of 3 years of practical hands-on experience utilizing various DTS applications to provide effective and efficient program employment in executing the organization's travel requirements. This experience also includes the ability to assess various organizational travel programs in accordance with governing regulations and providing planned routine and on-the-spot training on all aspects of DTS employment. Must have knowledge in DoD JTR policies and procedures. Working knowledge of processing travel authorizations, travel vouchers using DTS and Transaction Online Processing System (TOPS) upload/download of DD Form 1610 (Request and Authorization for TDY Travel of DoD Personnel) and DD Form 1351-2 (Travel Voucher or Sub-voucher) and Microsoft Office Suite. DTS experience must include DTS travel documents, Non-DTS Entry Agent (NDEA) functions, cancellation procedures, constructed travel, Fiscal Year (FY) crossover, group Travel, itinerary changes, routing lists, and reports. Knowledge of current relevant guidance including the Joint Travel Regulation (JTR), the Department of Defense Financial Management Regulation (DoDFMR), Navy DTS Business Rules, and
NAVSUPINST
4650.8, and DoDI 5154.31. Understanding of DON policies for protection of Personally Identifiable Information (PII). Functional experience with Microsoft Outlook, Word and Excel applications. Ability to work independently and professionally with military and civilian personnel. •Please note that your resume and candidacy is subject to customer approval and acceptance and clearing of the required background check. Salary is negotiable and commensurate with background and applicable required job experience.•
Pay:
$46,425.00 - $49,524.00 per year
Benefits:
401(k) Dental insurance Vision insurance
Experience:
Defense Travel System:
3 years (Required)
Location:
Norfolk, VA 23511 (Required) Security clearance: Secret (Required) Ability to
Commute:
Norfolk, VA 23511 (Required)
Work Location:
In person

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