Guest Services Tour Guide - On-call

Guest Services Tour Guide

• On-call Part TimeTucson
• United States16 days ago Opening Share 1k 0 4.7k 0 Industry
• Hotels & Resorts Role
• Guest Services Associate Level
• Staff Line level Department
• Front of House Part Time Posted at: 30 Apr 2026

Last Date:

27 May 2026 Salary Details Competetive Salary Offered Job Description Description The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval. SUMMARY At Miraval Arizona, we believe in creating transformative experiences that nurture the mind, body, and spirit. As a Guest Services Tour Guide, you will be the first point of connection for our guests, guiding them with grace and intention from the moment they arrive until their departure. You are not just a guide-you are a storyteller, a listener, and a trusted companion on their journey to wellbeing. What You'll Do Welcome with

Presence:

Greet guests upon arrival with warmth and authenticity, guiding them to check-in and setting the tone for their stay. Lead with

Insight:

Provide walking and golf cart tours of our serene property, sharing the story of Miraval and highlighting spaces for reflection, renewal, and discovery. Support with

Intention:

Escort guests to their rooms, ensuring comfort and clarity as they settle into their experience. Connect with

Care:

Build meaningful relationships with guests, anticipating and responding to their needs with empathy and attentiveness.

Collaborate Mindfully:

Communicate clearly with other departments to ensure guest requests are fulfilled seamlessly.

Stay Curious:

Maintain a working knowledge of our Spa offerings, Programming Experiences, and daily activities to guide guests with confidence. Respond with

Compassion:

Notify your supervisor promptly of any guest concerns, ensuring every experience is met with care and resolution.

Contribute Wholeheartedly:

Assist fellow colleagues, embrace teamwork, and remain open to other duties as assigned. We offer excellent benefits: Complimentary room nights

• Unlimited discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance on 30th day of employment
• 401K with company match
• Generous Paid Time Off policy
• Paid sick time Paid Family Bonding Time and Adoption Assistance
• Tuition & Wellbeing Reimbursement
• Free colleague meals during shift Employee Stock Purchase Plan
• Access to resort facilities including spa services, programs, hiking trails and gym
• Exact benefit package is contingent on status Qualifications Who You Are You have agenuine desire to serve othersand create memorable, healing experiences.

You bringrefined communication skills, both verbal and written, and a calm, professional presence. You are comfortablestanding and walking for extended periods, and enjoy being outdoors in all seasons. You are able tooperate a golf cart safelyand responsibly. You thrive in afast-paced, guest-focused environment, and are flexible to work weekends and holidays. Priorcustomer service experienceis preferred, especially in hospitality or wellness settings. Why Join Us At Miraval, we offer more than a job-we offer a path to purpose. You'll be part of a team that values mindfulness, connection, and growth. We provide competitive benefits, wellness programs, and opportunities to learn and evolve in a setting that inspires. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.