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Study Facilitator

Job

Ryzen Solutions

Monte Vista, CA (In Person)

Full-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/31/2026

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Job Description

Study Facilitator Description/Responsibilities
  • Facilitate and conduct in-person user study data collection with high attention to detail
  • Document study session issue
  • Manage scheduling and recruitment of user study participants
  • Setup and break down study session areas. Lead in-person study sessions. Engage with participants and demonstrate excellent verbal and written communications
  • Ensure appropriate participant compliance with relevant study protocols
  • Provide study progress updates, validate the fidelity of captured data, and proactively raise any study-related issues and challenges that may arise
  • Prepare, troubleshoot, and maintain study-specific equipment/devices for data collection efforts
  • Gather data and logs from test devices by using SSH/terminal/command line, installing software, and troubleshooting HW/SW on consumer electronics such as Phone/Mac/watch/Airpods interfaces
  • Assist with plot generation, status update, and clean-up
  • Distribute surveys, review and collate survey responses and other feedback Key Qualifications (for reference)
  • Basic understanding of Terminal/command line, installing software, and troubleshooting issues that arise, and knowledge of iPhone/Mac interfaces
  • Basic understanding of troubleshooting methodology HW/SW isolation on consumer electronics
  • High attention to detail
  • Excellent communication skills are required, both written & verbal
  • Proactiveness in identifying, resolving, and communicating challenges that may arise
  • Ability to work in teams with a strong desire to contribute
  • Experience using SSH to interact with another device or server is a plus
  • Experience in conducting empirical or human-subjects studies is a plus
  • Experience in conducting in-person user studies is a plus Education & Experience (for reference) Bachelor's degree or Associate degree with relevant experience (e.
g. engineering, computer science, psychology, human factors, human-computer interaction)

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