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Seasonal Museum Greeter
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Winterthur Museum
Winterthur, DE (In Person)
$32,136 Salary, Full-Time
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Job Description
Winterthur Museum, Garden & Library encompasses an unrivaled museum of American decorative arts in its mansion and galleries and a magnificent 60-acre naturalistic garden—all set on 1,000 gorgeous acres. Winterthur employs a wide array of positions in the areas of curatorial, horticulture, education, conservation, library, maintenance, marketing, development, technology, and administration. Winterthur offers a unique and rewarding experience that is rich in culture and natural beauty. Winterthur considers its employees and volunteers to be among its greatest assets and welcomes applications from candidates who will contribute their specific skills to its mission "to inspire, enlighten, and delight all of its visitors while preserving and enhancing [Winterthur]" and also uphold its core values of agility, excellence, innovation, integrity, inclusion, and transparency.
Check tickets to ensure visitor has house tour tickets and is entering at their reserved timeUse POS ticketing system in read-only function to stay informed of expected visitors at each time slotOrganize groups going into house and ensure that we are maintaining capacity standardsGive orientation to house tour to include overview of what visitors will see, route, assist in download of accompanying tour app, etc.
Ensure that visitors are aware of collection safety protocols and do not touch museum objects or enter with food, beverage, backpacks, etc.
Assure that visitors are adhering to museum Covid policiesMaintain tally of visitors entering tour at each time slotAnswer basic questions relating to museum functions, locations, events and provide directionsKeep supervisor aware of issues or needs - computer issues, brochure stock, etc.
Have a basic understanding of Winterthur collection and procedures and policiesNotify appropriate staff of any emergency situations with visitors or staff members at the conservatoryAssure that the Conservatory is clean and tidy to present the best possible image of Winterthur.
Attend training sessions to include taking of museum tours.
JOB DESCRIPTION
The Museum Greeter reports to the Visitor Services Manager and will welcome visitors in a friendly and courteous manner. The greeter provides informational and directional assistance to visitors entering and exiting the museum house tour.Compensation:
$15.45 per hourBenefits:
403b with employer match for eligible employees; discounts in the museum store and cafe; free general admission for you and your immediate familyWork Schedule:
Variable, including evenings and weekends. This role will have some flexibility regarding the end date. We anticipate September 30 being the end date.Responsibilities:
Greet visitor in warm, friendly manner at museum conservatory for self-guided house tours. Open doors to allow entry and exit.Check tickets to ensure visitor has house tour tickets and is entering at their reserved timeUse POS ticketing system in read-only function to stay informed of expected visitors at each time slotOrganize groups going into house and ensure that we are maintaining capacity standardsGive orientation to house tour to include overview of what visitors will see, route, assist in download of accompanying tour app, etc.
Ensure that visitors are aware of collection safety protocols and do not touch museum objects or enter with food, beverage, backpacks, etc.
Assure that visitors are adhering to museum Covid policiesMaintain tally of visitors entering tour at each time slotAnswer basic questions relating to museum functions, locations, events and provide directionsKeep supervisor aware of issues or needs - computer issues, brochure stock, etc.
Have a basic understanding of Winterthur collection and procedures and policiesNotify appropriate staff of any emergency situations with visitors or staff members at the conservatoryAssure that the Conservatory is clean and tidy to present the best possible image of Winterthur.
Attend training sessions to include taking of museum tours.