Park Coordinator

CULTURE & SPIRITUAL LEADERSHIP

At Traders Point, every role is first and foremost a calling to live out our mission and lead with character. We believe culture is shaped through consistent, Christ centered behaviors, and we expect every staff member, regardless of role, to actively embody the Traders 10 and the 5 Expectations in both life and leadership. Our Battle Plan serves as a foundational tool, grounding us in our mission to clear the way, equip for battle, and deploy for impact, as well as our vision of taking ground for the Kingdom across Indy and beyond. We hold one another accountable to live these commitments daily at work, at home, and in the community, believing that who we are becoming matters just as much as what we accomplish.

JOB SUMMARY

The Park Coordinator will serve as the lead Park Ranger and lead the Park Ranger team in the daily oversight and management of The Park. The Park Coordinator sets the lead, creating a mission-minded environment focused on serving all guests while providing a unique ministry opportunity for the community to experience Jesus through a welcoming, safe, and friendly environment.

DUTIES/PRIMARY JOB PRODUCTS

Works 30hrs/week, with 25 hrs being scheduled as aParkRanger and 5 hours overhead. If volunteers and MPs are used, The Park Coordinator may reduce down from 25 hours as a scheduled Park Ranger. Understand and represent the mission of Traders Point, bringing it to life in The Park environment Guide the leadership and development of Park Rangers Partner with the NW Engagement Director Team Lead to maintain quality control in staff culture, financial health, and stewardship of The Park resources Effectively train, schedule and supervise The Park staff Recruit and hire competent, dependable, personable, and ministry-mindedPark Rangers Work with theNW Engagement Director Team Lead to develop a future staffing model that includes volunteer and/or Ministry Partner opportunities Oversee the daily social media communications regarding wait times, daily updates, and calendar information In partnership with theNW Engagement Director Team Lead, work withMarCommand front desk teams to manage questions, concerns, complaints, and other communications Exhibit strong ability to welcome and relate well to all guests of The Park Have ability to problem solve in the moment and manage large crowds at peak times Create a well-supervised The Park environment in which conflicts and injuries are handled in a timely, efficient, and professional manner Provide the NW Engagement Director Team Lead with consistent updates on incident reports, improvements, and complaints from guests Work with Environments team to determine and maintain daily cleaning responsibilities of The Park staff and coordinate weekly deep clean with an external vendor In partnership with theNW Engagement Director Team Lead, work directly with TPCS contact regarding school's daily use of the space and equipment Work with FAM team to serve foster families when The Park is not open to public In partnership with theNW Engagement Director Team Lead, prepare and steward ministry budgets so that resources are appropriately allocated Ensure functioning and unified Park staff are representing TPCC to the community Performs all other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position will supervisePark Rangers who are responsible for the daily operation and care of attendees and The Park. This position will oversee volunteer programming and any Ministry Partners who can join the team.

INTERNAL AND EXTERNAL RELATIONSHIPS

This position reports directly toNW Engagement Director Team Lead Member of the NW Campus Team Maintain harmonious relationships with other staff members, facilitating inter-team collaboration among departments Will be a fully engaged member of TPCC, living out the 5 Expectations and Traders 10 Will be a TPCC ambassador to the community

REQUIRED SKILLS/ABILITIES

Strong, collaborative team building, conflict resolution and interpersonal skills Fun and welcoming to all guests while also being patient and kind Hospitality mindset Guest Experience focus Team builder Strong interpersonal skills Ability to problem solve in the moment Healthy feedback and conflict management skills

PREFERRED SKILLS/ABILITIES

Strong knowledge of Traders Point Culture Experience in hospitality Experience within early childhood or elementary environments Experience leading a Part-Time team Experience managing schedules Experience scheduling part-time employees

EDUCATION & EXPERIENCE

Bachelor's Degree, preferred 2+years work experience in hospitality or customer facing role with 2+ years' experience in team leadership, preferred

PHYSICAL DEMANDS/WORK ENVIRONMENTS

Will include long periods of standing May include climbing in play apparatus Daily cleaning and on site cleanup will be necessary Hours may flex based on weekends, school breaks, holidays and busy seasons for the The Park

CLASSIFICATION

Exempt/Non-Exempt:

Exempt Full or Part Time:

Full Time Work Schedule:

Current:

Monday - Sunday with flexible hours